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  • Bluetooth ID all zeros

    Hello! I had set this remote up months ago but haven't been able to get it to connect since. I have the exact same issue as...
    • Ikubod
    • U1
    • 1 year ago
    • 344
    • 1
  • USBC charging issue

    When using a true usb-c source with the usb-c cable, the unit will not charge. You must be using a usb a on one side with U...
    • stevew
    • X1
    • 1 year ago
    • 1034
    • 3
  • Set up using bluetooth problem

    My TV box (Brand name is Boss Version 4) using bluetooth to set up the X1 and everything is ok but the Power button which c...
    • NewAL8
    • X1
    • 1 year ago
    • 623
    • 4
  • Please add to database receiver Yamaha RXV863

    Trying to set up my U1 remote and need this receiver added. IR seems not to map correctly. Thank you!
    • MaineYooper
    • U1
    • 1 year ago
    • 673
    • 2
  • U1 remote hurts my dogs ears

    Hi all, Does anyone else have issues with the u1 using sofabaton u1 (to an Amazon fire stick 4k) bothering your dogs ears? ...
    • andrewm
    • U1
    • 1 year ago
    • 413
    • 2
  • Starting Activities When TV Powers On

    I have set up a number of activities which all work perfrectly when my TV is on. However, when I first turn the TV on, it s...
    • NickB
    • X1
    • 1 year ago
    • 752
    • 4
  • Cannot unassigned long press

    Now that you have fixed long key press while pressing the same key (for nvidia shield for ex), in the app you cannot unassi...
    • Albator
    • X1
    • 1 year ago
    • 580
    • 7
  • Intermittent freezing for 10-30 seconds

    Anyone else having Intermittent freezing got 10-30 seconds. Seems to be resolved either by rebooting (always fixes the issu...
    • Miixologist
    • U1
    • 1 year ago
    • 736
    • 6
  • The unique selling point that was never introduced

    So, to me, one the of the unique selling points of the X1 was the ability to control devices over multiple protocols, such ...
    • ph0ton
    • X1
    • 1 year ago
    • 907
    • 4
  • Useless... going on eBay

    There were some good ideas with this product but it's so poorly executed as to be useless as a replacement for my Harmony C...
    • Kakashi
    • X1
    • 1 year ago
    • 691
    • 2
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Latest Release

  • 1. X1S activities long press volume down not working
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Latest comments

  • Same issue here, i sent a request to sofabaton@ outlook.com, thanks!
  • Just thought as you don't mention it, you are using the Remote and not the app? The app does not function the same way.
  • I have downloaded the AVR-S570BT code base and the volume when pressed and held goes down continually till released on my Denon. From your first post you appear to be programming it correctly “Currently the button mapping has no "long press" action selected”. Also the fact that your issue happens in Devises Mode indicates something else is wrong. Have you tried moving the Hub/Blasters around the room? It could be a line of sight or interference problem.
  • As an update, I added new commands by recoridng the remotes volume up/down. Now hold to go up and down works but its insanely unreliable. Its very slow going down by one tick every half second, but then randomly will skip ahead by like 5 ticks at once randomly and inconsistenly. So closer to a solution but still not working well at all.
  • In device mode it does the same thing as in activity mode, long press only does effectively a single volume down instead of continuing to go down as long as I hold it. The AVR is a Denon AVR-S570BT
  • Thanks for contacting us. Does your AVR allow long button presses on the volume buttons in device mode? May we know the brand and model of your AVR? Let's feed it back to our engineers to check?
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