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  • Unable to repair from database

    I have an LG OLED CX TV. It has one button for ON/OFF on the remote. I know it is possible to asign 2 different signals for...
    • Slawo
    • X Series
    • 1 year ago
    • 1025
    • 9
  • Directv HR20-54 STB - Navigating through menus

    When navigating through menus, guide or other lists, pressing (short press) X1 remote directional (up/dn/left/right) key, t...
    • 83fxrs
    • X Series
    • 1 year ago
    • 1388
    • 13
  • Volume Control Very Slow

    Overall I'm really happy with my remote so far. I just have one issue. When I am trying to change the volume up or down and...
    • RadDad
    • U Series
    • 1 year ago
    • 1505
    • 1
  • How can I add a code library to the cloud database?

    I have a device that is missing from the database. Can I give you the codes so you add it to the code library in the cloud?
    • smashal
    • X Series
    • 1 year ago
    • 1275
    • 7
  • Sofabaton Technical Support

    I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
    • Phoophan
    • U Series
    • 1 year ago
    • 2606
    • 5
  • Denon AVR-X3300W missing codes - found workaround

    I tried adding my Denon AVR-X3300W to my remote. It can find the model in the database, but the codes it downloads appear t...
    • PG1979
    • X Series
    • 1 year ago
    • 1017
    • 2
  • A few suggestions and a request

    Been stumbling through setup and for the most part it's working. My TV is a Samsung UN65MU8000FXZA and most things are in t...
    • SixSpeedSamurai
    • X Series
    • 1 year ago
    • 393
    • 2
  • Hub v10 100% breaks STB.

    After the latest firmware update for hub & remote, my Technicolor UIW8001 has gone from "barely useable" to "completely...
    • TheRealDeria
    • X Series
    • 1 year ago
    • 786
    • 5
  • App Update Request

    These have been discussed in previous posts (links below) but I am concerned that they are being lost in amongst all the ot...
    • NickB
    • X Series
    • 1 year ago
    • 634
    • 1
  • Support for air condition

    Will X1 support air condition (AC) devices too in the future? I have a "Kendo" brand which is found in the brands field but...
    • gulliverrr
    • X Series
    • 1 year ago
    • 389
    • 3
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
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Latest Release

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Latest comments

  • Adding this advice would be so great!
  • It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
  • Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
  • None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
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