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X1 left and down navigation button broken!
Are there more people who suffer from unresponsive buttons on the X1. Since a few days the left and down navigation buttons...
ATY77
X1
1 year ago
604
3
Feature request : Ability to backup configuration
It would be great to have the ability to backup the configuration of the hub/remote, either as a file, or on our SB account...
BiGnOsE
X1
1 year ago
1430
8
Feature request : Device level macro
Some tedious tasks gain from being automated (macro), but the problem is that sometimes those macros are not directly relat...
BiGnOsE
X1
1 year ago
864
3
Bug assign key screen
When you want to assign keys on the X1 remote screen, the FAST FORWARD and REWIND key mapping are reversed, basically openn...
BiGnOsE
X1
1 year ago
607
3
Apple TV Volume control impossible with X1 bluetooth
It is currently impossible to assign the volume control of the real AppleTV remote to the X1. This is a major issue for use...
Slawo
X1
1 year ago
1743
7
TV Power on/off buttons
Hi team, My TV (TCL 65P615) and receiver (Denon AVRX3000) power down after several hours of inactivity. Obviously the remot...
blindman2k
X1
1 year ago
803
4
X1 Remote for Amazon Fire TV 4-Series and Denon AVR-S950H
I am having trouble configuring activities on my X1 remote. I don't think it is adding the correct options for my Amazon Fi...
JeremyH
X1
1 year ago
351
1
Can't re-connect to hub
Hi all, New customer today. I managed to connect the the hub with the app, updated the firmware, setup some devices and one...
infredible
X1
1 year ago
609
1
Onkyo TX-NR525
Everything else set up fine and I really think I'll like this remote. If I can get the audio to work. No power, tried learn...
katsperson
X1
1 year ago
316
2
Sync the remote
My remote won't sync anymore. It gets to 100% then displays "No Key". It's worked fine up until now. the last thing i did w...
Shrike
X1
1 year ago
532
2
1
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Latest comments
Update, I found a workaround in this article in the end - https://www.reddit.com/r/SofaBaton/comments/1cg55a6/programming_firetv_to_launch_specific_programs/
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.