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  • Finding Hub after connected to Wifi

    I have connected my hub to the Wifi successfully, and it can not be found from the app when i go to proceed to the next ste...
    • JPSixstring
    • X Series
    • 1 year ago
    • 426
    • 1
  • Vodafone Giga TV cable 2 Box not working with SofaBaton U1

    I downloaded the code for the box from the selection menu (Vodafone Giga TV cable Box 2) but only a few keys are working an...
    • baumi4271
    • U Series
    • 1 year ago
    • 650
    • 1
  • Please Add Magenta One (Deutsche Telekom) BT

    Please Add the Bluetooth Remote for Deutsche Telekom Magenta One Settop Box.  Sofabaton will not be of use for most Ge...
    • Huey_V
    • X Series
    • 1 year ago
    • 975
    • 1
  • Google Assistant GVA certification going on 5 months over due

    So we where told would be coming in June... told to wait till Aug. Aug is now past when will we be able to use google voice...
    • Doomcky
    • X Series
    • 1 year ago
    • 885
    • 4
  • Failed to provisioning device.

    I can't seem to get this HUB to connect to my router, Netgear RAX80. Sending Wi-Fi credentials gets a check as does applyin...
    • AKL12
    • X Series
    • 1 year ago
    • 544
    • 5
  • X1 remote broken after firmware update

    Recently I received a new X1 remote to replace my defective X1 remote. Installed the new X1, works fine! Then performed the...
    • ATY77
    • X Series
    • 1 year ago
    • 883
    • 1
  • Need to restart hub to make activities start

    Hi, since the last update, each time I start an activity (with bluetooth + IR devices), nothing happens (except a progress ...
    • Albator
    • X Series
    • 1 year ago
    • 529
    • 1
  • Can’t customize controls

    I was able to activate the U1 for my TV and Comcast remote, but it would not allow me to customize controls.  I held t...
    • DanJ99
    • U Series
    • 1 year ago
    • 739
    • 3
  • cant get remote to work with windows media center

    Hi, Has anyone managed to get this to work with windows media center?  for some reason som commands work sometimes and...
    • phild83
    • X Series
    • 1 year ago
    • 1448
    • 5
  • App FAILS to CONNECT to U1

    Hello from the USA. I purchased a U1 from Amazon. My phone is a Galaxy S10, 3 years old. After installing the app, I bypass...
    • RajaB
    • U Series
    • 1 year ago
    • 741
    • 1
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Latest comments

  • Adding this advice would be so great!
  • It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
  • Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
  • None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
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