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  • Home Automation Support

    Are there plans to add support for SmartThings or Alarm.com home automation devices?
    • mbuckholdt
    • X Series
    • 1 year ago
    • 3021
    • 7
  • X1 Remote Stopped Responding, Sync 0% and Stuck

    I have an X1 remote that I just started using 3 days ago. Everything has been working great until today. I went to start an...
    • mbuckholdt
    • X Series
    • 1 year ago
    • 1911
    • 7
  • SofaBaton X1 remote will not recharge with USB-C to USB-C cable

    The USB-C to USB-C cable that charges my iPad doesn’t recharge the SofaBaton X1, but another USB-A to USB-C works just fine...
    • t4oyman
    • X Series
    • 1 year ago
    • 2161
    • 5
  • Send signal from app vs X1

    I noticed that sending signal from app is more responsive then the remote with a bell ExpressVu 6131 Using the remote it ta...
    • PeterArmor
    • X Series
    • 1 year ago
    • 631
    • 1
  • Android app no longer connecting to hub.

    Ever since the new update was pushed I've been unable to connect my app to the hub. I can find it by going through Bluetoot...
    • Baulderan
    • X Series
    • 1 year ago
    • 1046
    • 4
  • The Android app needs major work.

    It would be nice to not have to use my work telephone that is an iPhone, to set up a device for personal use. And I'm lucky...
    • Malfestance
    • X Series
    • 1 year ago
    • 384
    • 1
  • Stuck like Chuck

    I restarted the remote, deleted the app and reinstalled it, I unplugged the hub and plugged it back in, I even shook the re...
    • Miles
    • X Series
    • 1 year ago
    • 873
    • 2
  • Software Update

    I am trying to set up my hub for the first time.  The firmware update will not begin to load.  It is still on 0%,...
    • PaulK
    • X Series
    • 1 year ago
    • 377
    • 1
  • X1 Firmware version for Iphone

    What is the latest firmware version?  I have the latest version of the IOS which is 3.2.5.  I see version 9 on th...
    • shokat
    • X Series
    • 1 year ago
    • 528
    • 4
  • Broken scroll-wheel

    I left a 5-star review on Amazon a few weeks ago, but now regret not waiting a while longer as a serious problem has recent...
    • Uwe15
    • X Series
    • 1 year ago
    • 1532
    • 2
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Incomplete RF 433Mhz Support - Hardware or Software Limitation?
  • 2. X2 Remote - OFF BUTTON
  • 3. X2 Remote and Amazon Fire TV 4K not working
  • 4. Missing Keys for Gloriaforce Bluetooth Control
  • 5. Arris DCX960
  • 6. PROBMEMS WITH X 2 REMOTE

Latest comments

  • Adding this advice would be so great!
  • It is very,very sad that i can not transfer codes from Sofabaton U2 to another remote control.Please do something.
  • Any updates on these? When you reply to users that you'll investigate/escalate and you indeed do so, can you post an update? Even if the answer is negative this is better than no answer at all. Needless to say that it would be really nice to have a status of such requests if they are still on the table, or dropped.
  • None of the proposed solutions work. Wiim's streamers are one of the most popular on the market. Can't you just talk to the manufacturer rather than letting users find workarounds???
  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
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