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Tags: remote total 23 .
X1 Activities (Power on/off Fails)
Okay so maybe this is user error, and i need guidence. But I have a brand new X1 remote with V15 firmware installed.&...
Tang65
1 year ago
355
4
U2 remote control DENON avr-x4700h and CANON LS12000B
Hello, Would it be possible to add the following products: - DENON amplifier avr-x4700h - CANON LS12000 video projector Tha...
Wesley
1 year ago
765
1
Alexa Skill no longer functioning
I set up my sofabaton remote and app in January and paired it with Alexa. It worked fine for about 2 months. The TV turned ...
bjehanian
1 year ago
1010
7
IR Function
Hi, Looking for a replacement for my now dead Harmony Hub System. Currently the Hub lives in the cabinet and emits th...
stdiego
1 year ago
2676
8
New User
Are there any plans to add IR to actual remote (X1)? I have the TV/Speakers in one room and the AV reciever is in another r...
b8045901
1 year ago
583
3
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
1 year ago
912
4
Losing bluetooth connection since update
Did the update to v12 (remote still on v9) and now I lose the bluetooth connection to my Fire TV 4K Max after a few minutes...
floki
1 year ago
826
5
Bricked X1 remote
What's the status for bricked X1 remotes after firmware update?
infredible
1 year ago
820
2
Sometimes remote key presses not working until opening app
Once in a while nothing happens when pressing a key on the remote, for example the off button. If I open the sofabaton app ...
sonar
1 year ago
737
2
Support for Yamaha CRX TS10 and CRX-TS20?
Could you add support for Yamaha CRX-TS10 and CRX-TS20? The remote part number is Yamaha V776920. Thanks.
wwmeredith
1 year ago
772
1
1
2
3
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Latest comments
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.
The solution above if for X1. I had the same problem in my 2 year old U2 and was able to fix it, but the process is slightly different. The case is held together by 7 screws, 5 in the battery compartment and 2 under the rubber foot at the other end. Once those are removed, the two case parts can be separated using a thin plastic wedge to pop it apart at a few snap in spots along the sides. Note that there is a co-ax antenna cable attached to the back and plugged into the circuit board which must be unplugged. Next, there are screws holding the circuit board in place. It is not necessary to disconnect the display. Finally, I sprayed the sensor at the end of the scroll wheel with DeoxIT D-5 which I had on hand. Obviously the sensor is a bad component, hopefully the manufacturer has learned their lesson.
FWIW, I was able to solve this similar to the Node-red solution above, but just using a Home Assistant webhook. http://bbs.sofabaton.com:8091/post/1897
For Home Assistant I added a web hook that takes the incorrectly serialized JSON, deserializes it and forwards it. This is the yaml for the "Then Do" ``` action: remote.send_command target: entity_id: "{{ (trigger.json | from_json).entity_id }}" data: command: "{{ (trigger.json | from_json).command }}" num_repeats: 2 delay_secs: 0 hold_secs: 0 ```
Found a similar post from 9 months ago. Yikes! Doesn't seem like any fix is coming soon, so will try the node-red proxy. Seems like such a simple fix for such a great feature idea. :shrug: http://bbs.sofabaton.com:8091/post/1823