With more than one X1 hub/remote the only activities that show up under Alexa scenes are the ones from the first hub. ...

I just bought the Sofabaton X1. I was able to upgrade the firmware successfully. When I went through the New Hub setup:. I ...

I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...

Specifically, on the "provision" page. sending wifi credentials--check confirming wifi connection--check configuring n...

The hub is set up, light is green, but I can't connect to it using the android and ios app!?

Many times a week I want to use my shield and the remote won't controll it properly. Sometimes, hitting home a few times wa...

Updated sofabaton app on android to 3.2.1 and now I can't access the hub. App loads and see's the hub on wifi but when I cl...

Hello, I have been trying for two days now to get the X1 setup with no luck. I have the hub paired to my network. I have th...

Hallo, ich habe heute meine X1 erhalten. Leider kann ich den HUB nicht einrichten. Er leuchtet grün, allerdings sucht er na...

Hi, I got the X1 today. i followed all instructions, watched the video, place my iPhone and the device on 2.4 GHz WiFi. The...