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Tags: help pairing remote total 1 .
X1 remote pairing
Hello I reset to factory my Hub and now i can't pair my remote. I tried to push the return button at the right top ant the ...
juzaz1110
1 year ago
338
3
1
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Latest comments
Dear Customer, Thank you for contacting us. We are sorry that we do not support XGIMI Horizon 20. you can add it via Bluetooth. But please note that there is no power on button when adding via Bluetooth. But after manually turning on the device, the other buttons will work.
Dear customer, thank you for contacting us.X1 does not support RF, X1S and X2 support RF315 and RF433. The function of long press and short press can only be set in Activity mode.
Dear customer, I apologize for the inconvenience. When you mentioned the extern IR sensor, do you mean the included IR blaster, or the IR signal from the hub itself? If it's the IR blaster, you can observe if the indicator light of the IR blaster blinks red when you press the buttons of the remote control. If it doesn't blink red, it could be a bad IR blaster. If it's the IR signal from the hub itself. Please observe if the indicator light of the hub still blinks green when you press the buttons of the remote control. Thank you!
Dear Customer, Thank you for contacting us. Have you replaced your battery? If it has been replaced, the remote still won't turn on. Please take a video and share it to our email. Also, please include your Amazon order number and shipping address. We will upgrade your order to our sales team. service@sofabaton.com
I just received by U2 command today and experienced the same slow volume issue with my Denon AVR-2311. I fixed this by modifying the volume up and down keys using the "learn from original remote" option. It now has the same response as the original volume buttons, slow when shortly pressed and fast when continuously pressed.
PS. it is a brand new U2 remote, and it has the latest firmware.
