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Tags: firmware total 12 .
Nwew firmware for the X2 remote
Today the new firmware version 6 has arrived: PLUS: idle mode works with configured landing page for activities ----- brigh...
PRO84
3 month ago
526
3
2 bugs in firmware version 5 of the X2 hub
When an activity starts, then the hub sends the shutdown sequences of all activities.That leads into problems if you switch...
PRO84
3 month ago
509
22
New Hub - X1s
Hello, I just got my product - I can not get comcast to work so I am trying to upgrade the firmware. I follow instructions ...
jaslgv4249
1 year ago
624
1
U2 - Unable to connect to any Bluetooth devices
Following an unsuccessful firmware update to v39, the application remained at 100% for more than 40 minutes. As a result, t...
cruxh
1 year ago
1280
1
Sofabaton respond is dead?
look like all the post with respond are from 2022 or early from user and Remote Owner search for assitance or solution, but...
TheRodriguez
1 year ago
621
2
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
1 year ago
1005
4
Can't connect the x1-remote to anything
In the early year my hub and the x1 remote worked for a couple days quite well. Since a firmware-update I'm not able to do ...
mdressler
1 year ago
1253
2
Remote firmaware Update v9
Hello, Ever since remote firmware update v9 came out, it has been stuck in the app to install again and again. No matter wh...
Gabonix
1 year ago
2078
5
V9 Firmware Update available
Good to See that Sofabaton ist working fast to fix the open issues. Can you please also publish a changelog? Thanks!
LordHelmchen
1 year ago
1949
9
Do not update the latest firmware
The latest firmware updates literally broke alot of functions. The previous update is still by far the better firmware/soft...
cohortcw
1 year ago
1508
6
1
2
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Latest Release
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PROBMEMS WITH X 2 REMOTE
2.
Nvidia Shield Connection
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Slow repat IR commands
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Gaining access to commands that aren’t in the database
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Feature request for haptic feedback on screen buttons
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Using X1S to access functions not found on Samsung remote
Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?