What's the status for bricked X1 remotes after firmware update?

Are there more people who suffer from unresponsive buttons on the X1. Since a few days the left and down navigation buttons...

My onkyo TX-NR676 receiver does not work at all. None of the buttons work. I am also able to search and add it as a Device ...

This device is no where near ready for retail. The only thing thats working for it is the looks. Besides that the software ...

After noting that the support address is using outlook.com I don't know why I expected morre from the tech, however it does...