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Tags: app total 14 .
Safabaton app too slow
Each time I use the app and switch to edit an activity or device, there is a very noticeable delay before screens display. ...
dolfs
6 month ago
164
1
App fails on multiple devices
I am trying to set up a new U2. On Android 13 when I install the app, once I've logged in using either a new account or my ...
Dave760
1 year ago
311
2
Limitations preventing me from buying more U2s
Hi All, I have an 8 zone, 8 device multiroom AV distribution rig and have been experimenting with remotes to control each r...
Faceman
1 year ago
1656
2
Unable to add devices
Just purchased an X1 remote however when I try to add ANY device the app crashes.
codeman43
1 year ago
550
1
Sometimes remote key presses not working until opening app
Once in a while nothing happens when pressing a key on the remote, for example the off button. If I open the sofabaton app ...
sonar
1 year ago
852
2
PLEASE HELP
I have created activities on my app. App and firmware is all fully up to date. I need to create a delay in the startup in o...
DaOllieGSauce
1 year ago
635
1
Zeroed Bluetooth Mac Address
I just bought 3 Sofabaton U1 from Amazon. I was able to set-up 2 of them, but one I can't connect to. When I power it up it...
DartVeiga
1 year ago
934
1
Can't access Hub from updated App
Updated sofabaton app on android to 3.2.1 and now I can't access the hub. App loads and see's the hub on wifi but when I cl...
rmarin2
1 year ago
885
2
Cant find hub in app
Hello, I have been trying for two days now to get the X1 setup with no luck. I have the hub paired to my network. I have th...
wmayer
1 year ago
2208
7
Andorid App continuous notification
Since I have installed the app, I have a continuous notification that simply says "SofaBaton" and never goes away. Any advi...
Taraman
1 year ago
1023
3
1
2
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Latest comments
Thank you. If they could please at least fix the first item, it would make the 2nd item far less annoying as I wouldn't need to take a screen shot of my activities startup sequence to capture device inputs before adding a device to each of them.
Thanks for your feedback! We will pass along your suggestion to our R&D team for review and will take it into consideration in futre updates.
PS, being able to buy an optional "Hub Pro" with say 6 seperate and discretely addressable 3.5mm IR blaster ports would be an amazing option to for folk like me to replace URC MRF-350's. Im currently using a 6 port IR repeater to connect my equipment to the X2 Hub - it does work, but a hub with 6 ports baked in would be better. https://www.snapav.com/wcsstore/ExtendedSitesCatalogAssetStore/attachments/documents/RemotesAndIR/ManualsAndGuides/URC-CCP-MRF350i_spec_sheet.pdf
The Off button should just turn off every device that's currently on and managed by the remote - and last time I checked it does this perfectly. I don't really understand why you would want this to operate differently?
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.