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Tags: android total 9 .
App fails on multiple devices
I am trying to set up a new U2. On Android 13 when I install the app, once I've logged in using either a new account or my ...
Dave760
4 month ago
98
2
Cannot use Android app with my X1
When clicking on the X1 Picture in the Android app it's not moving beyond that splash screen. U1 & U2 work, but I canno...
Buckaroo
1 year ago
393
3
Android STB bluetooth remote teletext button
Hello, I have successfully paired U1 with my android TV box Kaon KSTB6020 (https://www.androidtv-guide.com/pay-tv-provider/...
Bl4de
1 year ago
645
1
Learnt Commands Don't Work In Android App
I got my X1 and Hub yesterday and so far I have not been impressed :( The install of the app and the hub went okay but conf...
IM35461
1 year ago
687
3
Activity limit?
Hello, I recently purchased a Sofabaton X1 as a hopeful replacement for my aging and now discontinued Logitech harmony setu...
KingtheNorth
1 year ago
2035
6
Andorid App continuous notification
Since I have installed the app, I have a continuous notification that simply says "SofaBaton" and never goes away. Any advi...
Taraman
1 year ago
929
3
Initial Feedback on X1 Android App v3.1.7
Tried the latest release for Android App v3.1.7. Sofabaton had fixed the following: 1-Tasks loading in the Activity for on...
cohortcw
1 year ago
1242
2
What is the 'SofaBaton wifi services?
I see a constant notification on my phone that cannot be cleared, saying SofaBaton wifi service. This seems to sometimes di...
stripwax
1 year ago
823
4
Correct button mapping for nVidia Shield (Android TV)
I'm looking to find out if anyone has figured out how to properly set up the buttons on nVidia Shield (Android TV). I'm abl...
cauliflowerrhythm
1 year ago
2960
3
1
Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Looking to buy, need to know if supports my hdmi matrix.
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U2 Double commands and slow volume
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JSON body is being quoted for virtual IP device
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Sofabaton U2
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Anyone having luck with Pure Theatre Projector Lift ?
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Not e nough keys to make a macro? Or is there a work around?
Latest comments
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.
The solution above if for X1. I had the same problem in my 2 year old U2 and was able to fix it, but the process is slightly different. The case is held together by 7 screws, 5 in the battery compartment and 2 under the rubber foot at the other end. Once those are removed, the two case parts can be separated using a thin plastic wedge to pop it apart at a few snap in spots along the sides. Note that there is a co-ax antenna cable attached to the back and plugged into the circuit board which must be unplugged. Next, there are screws holding the circuit board in place. It is not necessary to disconnect the display. Finally, I sprayed the sensor at the end of the scroll wheel with DeoxIT D-5 which I had on hand. Obviously the sensor is a bad component, hopefully the manufacturer has learned their lesson.
FWIW, I was able to solve this similar to the Node-red solution above, but just using a Home Assistant webhook. http://bbs.sofabaton.com:8091/post/1897