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Please add Denon AVC-X6500H to the database
Please add Denon AVC-X6500H to the database
piercer
X Series
1 year ago
485
3
Setup Unauthorized Message
I was attempting to set up my X1 and I was using my Gmail address. This fails with configuring the node on the app.&n...
JamesT
X Series
1 year ago
537
1
Amazon Fire TV Omni QLED Series
I recently purchased this TV. https://www.amazon.com/introducing-amazon-fire-tv-75-inch-omni-qled-series-smart-t...
rips08
X Series
1 year ago
693
2
Sony XR-77A80K not available on devices to be added
I puchased the U1 model this week to replace my Harmony Remote and it has been a nightmare trying to add devices and settin...
mhabbal
U Series
1 year ago
711
1
Feature request for U1 Pro/U2
Can you make a pro version or a 2nd version with this new features, please? backlid, for all or most keys. should turn on ...
Dhex1
U Series
1 year ago
907
5
New X1 Remote Setup Not Working - Terrible!!!
Long time Harmony user. Replaced with X1 - bad choice. Setup is terrible - unclear instructions and does not operate basic ...
Moon2020
X Series
1 year ago
1973
3
X1 Will Not Enter Pairing Mode After V9 Firmware Upgrade
And before you come back with instructions to press the two buttons, that DOES JACK SQUAT.I think I, and everybody else in ...
n3IVI0
X Series
1 year ago
882
8
Please add SAGEMCOM VSB3940
Hi, Can you add this SAGEMCOM VSB3940 (https://sagemcom.com/en/audio-video-solutions/audio-solutions). It's a STB with...
jortizvi
X Series
1 year ago
608
1
Trouble connecting Samsung QN75AN850BFXZA
Hello, I have been trying to connect my Samsung TV to an X1 remote. The codes when searching don't seem to work...
rile1479
X Series
1 year ago
770
2
Not powering on or off devices
I have the X1. All devices work as expected if I control them from the device menu. They turn on and off as expected....
iitywygms
X Series
1 year ago
751
1
1
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98
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100
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Latest comments
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote