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U1 - a very frustrating experience
Hi there, I make my living installing and maintaining mechanical and electronic equipment. I am certainly not the smartest ...
Alan99
U Series
1 year ago
748
2
Dish Remote Issue
Added Dish Remote to U! but cannot figure how to return to viewing once I press GUIDE. The problem might be that the dish h...
rdchauncey
U Series
1 year ago
1059
1
Supported remote controlled HDMI switches
I'm tired of sequencing my different TVs different for sources. I want to use the same IR remote HDMI switch on all m...
lmpsr
X Series
1 year ago
3295
4
U1 learn from original remote not working
I've had the U1 for about a week to replace my dying Harmony 650. With videos I've figured out how to program most of...
bobcats
U Series
1 year ago
1217
2
Ridiculous
How is it so difficult for you guys to onahvr an app that can't find a device to add simply? Take an xbox. If you don't put...
tslewis
X Series
1 year ago
454
1
Marantz ZS5300
Could you please add Marantz ZS5300 codes to the database?
PetreB
U Series
1 year ago
439
1
Apple TV macro
Is there a way to set a macro to go to Netflix or other specific apps on Apple TV?
mattg
X Series
1 year ago
785
2
How do I create an account?
On opening the app I only get the option to login. There is no "Create Account" or Register option. If the first step...
Jimmy
U Series
1 year ago
510
1
X1 remote stopped working.
X1 remote shut off. Thought the battery died but wouldn't charge. The hub is still working but not the remote.
Andrewkipila
X Series
1 year ago
933
3
NOT TECH SAVVY! S.O.S
Hello! We currently have a home theater system made up of, Sony TV, Marantz avr, Nuvo, Heos box, Binary HDMI box, Di...
Shep93
X Series
1 year ago
645
1
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Nvidia Shield Connection
2.
Slow repat IR commands
3.
Gaining access to commands that aren’t in the database
4.
Feature request for haptic feedback on screen buttons
5.
Using X1S to access functions not found on Samsung remote
6.
X2 and VM360
Latest comments
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.