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Please add Dish network model eshopper3
Dish network hopper3 doesn't work well and it won't learn any ir commands. Thanks
fuzzy1
X Series
1 year ago
1055
4
Creating and editing Activities
I am trying to create a set of activity scripts. All I want is to turn on/off the devices needed to control FiOS, Ruk...
underberg
X Series
1 year ago
2177
1
X1
What smart devices are compatible with the X1? I know Phillips Hue is I have Geeni smart lights
chrissy
X Series
1 year ago
398
1
I need major support
I'm an IT hobbyist with decent knowledge. I bought the X1 to replace my Harmony remote and spent about 10 hours trying to s...
douglasfrazier
X Series
1 year ago
1176
4
My X1 won't control the volume on my LG TV
It controls all other functions, but the volume up/down do not work. Has anyone seen this before? Any idea how ...
etawful
X Series
1 year ago
860
2
Bricked X1 remote
What's the status for bricked X1 remotes after firmware update?
infredible
X Series
1 year ago
909
2
X1 setup of an ONN TV
Has anyone had any luck setting up an ONN TV (Model 100071795 65" QLED) on their X1 remote? I get not found in the database...
Maineiac
X Series
1 year ago
776
3
X1 remote unable to go into "Pairing mode"
Hello, my X1 remote won't go into "Pairing mode". I tried to re-pair hub and remote via app. Instructions are to hold "back...
m4thb3nc
X Series
1 year ago
999
4
Problem learning IR remote.
I just set-up my new X1, my first product from SofaBaton. I've had some success setting it up with my AV equipment an...
azz710
X Series
1 year ago
775
1
Not working with Vizio TV
My U1 doesn't want to connect to my Vizio-P502ui-B1 TV. I have tried following the directions, clicking through the differe...
tpmasonx
U Series
1 year ago
1065
1
1
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Latest comments
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.