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  • Dog ate my X1 Remote...

    Is there anyway to purchase just a replacement remote? Does the warranty cover "Acts of Dog" ?
    • zjed42
    • X1
    • 1 year ago
    • 487
    • 1
  • Brand new Sofabaton X1 Remote - Frozen on "Syncing 0%"

    No reset... not "top two buttons"... not functioning. Any ideas?
    • arcticflea
    • X1
    • 1 year ago
    • 363
    • 1
  • Online library of devices & keys

    Is there any way to browse the library of devices and the key mappings we can browse online?
    • CCVirginia
    • U1
    • 1 year ago
    • 777
    • 1
  • Samsung TV UN50NU6900FXZA

    Just bought the U1 and when I add my TV I get an error code - red ! in parentheses -. Any ideas on what I do next?  I ...
    • dyanlee
    • U1
    • 1 year ago
    • 457
    • 1
  • Cannot add AppleTV

    I am trying to add my AppleTV to the U1 and I am encountering a consistent App crash. I get to the step where the bluetooth...
    • ajones
    • U1
    • 1 year ago
    • 591
    • 1
  • Problem with fire stick

    I am trying to setup a 4K fire TV (stick) with my Sofabaton U1 remote.  I had it connected, to the fire stick (fire TV...
    • Shannon
    • U1
    • 1 year ago
    • 1656
    • 1
  • U1 not pairing

    So your company responded to another customer with the same problem of their U1 not pairing. The response was,  SofaBa...
    • Gasmike91
    • U1
    • 1 year ago
    • 822
    • 2
  • X1 high pitch noise

    I’ve had the X1 remote for about a month. Today, my remote started to emit a high pitch noise that can be heard throug...
    • ghood1975
    • X1
    • 1 year ago
    • 579
    • 1
  • Bose 900 Soundbar Power Setting

    I'm using a Bose 900 Soundbar that powered up and off thru the TV CEC connection. What Sofabaton power setting should I use...
    • Rgldbrg
    • X1
    • 1 year ago
    • 741
    • 4
  • Xbox One not working with X1

    I have an Xbox One (1520/1540 models) and an X1 remote.  I have tried every possible combination of entering Microsoft...
    • hopfenspirger
    • X1
    • 1 year ago
    • 1249
    • 3
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. What I learned about the U1 (edited)
  • 5. How to program macros?
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Migrate from X1S to new X2 possible?
  • 2. Please add Philips 65OLED909
  • 3. Unable to add wifi devices to brand new Hub/Remote
  • 4. scroll wheel issue - DIY fix
  • 5. how to do i move settings new hub?
  • 6. Virgin media box dose not work and will not work

Latest comments

  • Did you figure out how to turn the virgin media box on and off with the sofa baton?
  • Thank you
  • Thank you for contacting us. Yes, both X1S and X2 have a backup feature, you can backup your X1S settings and then import them into X2.
  • Sorry to say model of this device is unable to be added into our code library. Kindly add it by the similar one below at our app. Brand:Philips Model:65OLED903
  • Has anybody been able to get this to work with Bluetooth? I have an X1S and Bell rebranded ARRIS VIP5662W with one of the "slim" Bluetooth remotes. I bought the sofabaton specifically as it would allow me to use one remote to control my LG OLED TV, NVIDIA Shield, and Bell set top box. Everything seems fine with the TV and the shield but I can't get the sofabaton to work with my bell box
  • Still no working Guide and Channel down. I did however, find a reasonable workaround: For the Guide button; create a macro that does the following: Home - Delay 0,5 - Arrow Up - Delay 0,5 - Arrow Right - Arrow Right - Delay 0,5 - OK. For the Channel down: I've enabled HDMI CEC on both the TV and the KPN box. With the TV remote, I can control the channel down. So I added the channel down from the TV to the channel down button for the 'Watch TV' activity. It works pretty well.
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