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Warranty
Recived as gift through Amazon Pime . They dont honor Amazon Prime warranties. Can purchase a warranty through Sofabaton?&n...
QUEDGJ1
X Series
1 year ago
457
1
Roll ball unresponsive
Roll ball unresponsive. When selecting menu item, either hilighted entry doesn't move or it jumps several places at o...
tobyt1206
X Series
1 year ago
301
1
Unable to connect to hub
I'm unable to connect using my iPhone (14 Pro Max), but it works just fine from my iPad. The app keeps prompting to co...
mjanssen
X Series
1 year ago
518
2
Roku
Not understanding how on your webpage it shows (PHOTO) that the X1 connects to Roku. But in discussion boards it says...
QUEDGJ1
X Series
1 year ago
465
3
Hub
Hub will not connect to phone or recognize. Have rebooted it several times. Not pleased with the remomte system at all.
QUEDGJ1
X Series
1 year ago
360
1
Won't connect to my Spectrum Router?
I purchased a new X1 from an online retailer, who only offers returns if the unit is defective, which it isn't! But the Hub...
khearrean
X Series
1 year ago
519
1
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
X Series
1 year ago
1049
4
Powering a device on with Bluetooth
My XGIMI Horizon projector has a Bluetooth remote. I can turn the projector OFF with the generic Bluetooth controls from my...
Cliftonvale
X Series
1 year ago
849
4
Directv and Marantz sound system not connecting
I am trying to connect to directv small genie box and a marantz sound system. Both seem to download the remote features, bu...
sjhaines24
X Series
1 year ago
779
2
Formovie Projector
Hi, Do you support the Formovie projector remote? Formovie does not appear in the Brand list. Does it come under another name?
MajorSqueeze
X Series
1 year ago
789
2
1
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Hisense HT Saturn Dolby Atmos sound system Bluetooth Paring
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U
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X2 PS3
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X2 and hue lights
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Re-boot Hub from remote
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I can’t seem to add my LS800 UST to Sofabaton x2
Latest comments
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.
Dear Customer, please note that we cannot add Bluetooth commands for this specific device since BT codes are often private and encrypted. Please try the "Android Box" or "Other" BT profile and pair with your device. Also, though the original remote might be Bluetooh, your device may have the ability to receive IR signal as well. Please send us the exact model of the sound system to service@sofabaton.com so that we can check if it can be added to the library.
Dear Customer, we recommend that you add this device via infrared; we have the code for this device in our code database. Brand:Epson Model:LS-800