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Dish Remote Issue
Added Dish Remote to U! but cannot figure how to return to viewing once I press GUIDE. The problem might be that the dish h...
rdchauncey
U1
1 year ago
797
1
Supported remote controlled HDMI switches
I'm tired of sequencing my different TVs different for sources. I want to use the same IR remote HDMI switch on all m...
lmpsr
X1
1 year ago
2357
4
U1 learn from original remote not working
I've had the U1 for about a week to replace my dying Harmony 650. With videos I've figured out how to program most of...
bobcats
U1
1 year ago
1090
2
Ridiculous
How is it so difficult for you guys to onahvr an app that can't find a device to add simply? Take an xbox. If you don't put...
tslewis
X1
1 year ago
428
1
Marantz ZS5300
Could you please add Marantz ZS5300 codes to the database?
PetreB
U1
1 year ago
380
1
Apple TV macro
Is there a way to set a macro to go to Netflix or other specific apps on Apple TV?
mattg
X1
1 year ago
616
1
How do I create an account?
On opening the app I only get the option to login. There is no "Create Account" or Register option. If the first step...
Jimmy
U1
1 year ago
472
1
X1 remote stopped working.
X1 remote shut off. Thought the battery died but wouldn't charge. The hub is still working but not the remote.
Andrewkipila
X1
1 year ago
878
3
NOT TECH SAVVY! S.O.S
Hello! We currently have a home theater system made up of, Sony TV, Marantz avr, Nuvo, Heos box, Binary HDMI box, Di...
Shep93
X1
1 year ago
550
1
Copy Between Remotes
If I have 2 U1 remotes, can I copy directly from one to the other or do i have to set the each up indivually?
rdchauncey
U1
1 year ago
1469
4
1
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Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.