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Creating and editing Activities
I am trying to create a set of activity scripts. All I want is to turn on/off the devices needed to control FiOS, Ruk...
underberg
X1
1 year ago
2093
1
X1
What smart devices are compatible with the X1? I know Phillips Hue is I have Geeni smart lights
chrissy
X1
1 year ago
340
1
I need major support
I'm an IT hobbyist with decent knowledge. I bought the X1 to replace my Harmony remote and spent about 10 hours trying to s...
douglasfrazier
X1
1 year ago
728
4
My X1 won't control the volume on my LG TV
It controls all other functions, but the volume up/down do not work. Has anyone seen this before? Any idea how ...
etawful
X1
1 year ago
722
2
Bricked X1 remote
What's the status for bricked X1 remotes after firmware update?
infredible
X1
1 year ago
821
2
X1 setup of an ONN TV
Has anyone had any luck setting up an ONN TV (Model 100071795 65" QLED) on their X1 remote? I get not found in the database...
Maineiac
X1
1 year ago
525
3
X1 remote unable to go into "Pairing mode"
Hello, my X1 remote won't go into "Pairing mode". I tried to re-pair hub and remote via app. Instructions are to hold "back...
m4thb3nc
X1
1 year ago
817
4
Problem learning IR remote.
I just set-up my new X1, my first product from SofaBaton. I've had some success setting it up with my AV equipment an...
azz710
X1
1 year ago
739
1
Not working with Vizio TV
My U1 doesn't want to connect to my Vizio-P502ui-B1 TV. I have tried following the directions, clicking through the differe...
tpmasonx
U1
1 year ago
862
1
U1 - a very frustrating experience
Hi there, I make my living installing and maintaining mechanical and electronic equipment. I am certainly not the smartest ...
Alan99
U1
1 year ago
652
2
1
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Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.