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Laggy
Just got the U1 and love the customization. That bring said the button response is unreliable. I have a Telus Optik STB (Te...
adwakely
U1
1 year ago
451
1
Emotiva Support
Hi there -- I set my X1 up today, and I have a few issues with it controlling my Emotiva XMC-1. Multiple butto...
Ottomatic
X1
1 year ago
606
1
About to purchase X1 just have a few questions please.
Hi there Watched various reviews and I'm sold really just want to ask a couple of setup questions please. ACTIVITY 1 Sky Q ...
schnipps
X1
1 year ago
555
1
How do your delete a step in an activity?
I created an activity and now there is a step I want to delete. I cannot find how this is done in the manual. The only thin...
ciphfer
X1
1 year ago
948
2
Xfinity XG1v4-a still very sporadic working after last update
I have updates the hub and the remote to the most recent updates. I redid the connection to the Xfinity box and it no...
skrodlada21
X1
1 year ago
926
6
Looking to do a review on tiktok
I am looking to do a review for Sofabaton on TikTok. Will you be able to send me one for a review?
Jawalkia
X1
1 year ago
543
1
would like an update on my request- might need to return
I am getting frustrated at the lack of updates)response for my request. I would like to see how to make this remote compati...
angleize
U1
1 year ago
731
1
LoveSac Stealth Tech
Hello, I'm looking to find the make/model in the remote for the LoveSac Stealth Tech remote. I am not able to figure this o...
pitt941
X1
1 year ago
910
7
Denon X2500H special buttons not working
The Special buttons (color buttons Red, Blue, Green & Yellow) for Denon AVR X2500H do not work on both the remote and t...
sanju15
X1
1 year ago
495
1
Please add Dish network model eshopper3
Dish network hopper3 doesn't work well and it won't learn any ir commands. Thanks
fuzzy1
X1
1 year ago
854
4
1
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Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.