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Supported remote controlled HDMI switches
I'm tired of sequencing my different TVs different for sources. I want to use the same IR remote HDMI switch on all m...
lmpsr
X1
1 year ago
1952
4
U1 learn from original remote not working
I've had the U1 for about a week to replace my dying Harmony 650. With videos I've figured out how to program most of...
bobcats
U1
1 year ago
1031
2
Ridiculous
How is it so difficult for you guys to onahvr an app that can't find a device to add simply? Take an xbox. If you don't put...
tslewis
X1
1 year ago
419
1
Marantz ZS5300
Could you please add Marantz ZS5300 codes to the database?
PetreB
U1
1 year ago
368
1
Apple TV macro
Is there a way to set a macro to go to Netflix or other specific apps on Apple TV?
mattg
X1
1 year ago
567
1
How do I create an account?
On opening the app I only get the option to login. There is no "Create Account" or Register option. If the first step...
Jimmy
U1
1 year ago
458
1
X1 remote stopped working.
X1 remote shut off. Thought the battery died but wouldn't charge. The hub is still working but not the remote.
Andrewkipila
X1
1 year ago
865
3
NOT TECH SAVVY! S.O.S
Hello! We currently have a home theater system made up of, Sony TV, Marantz avr, Nuvo, Heos box, Binary HDMI box, Di...
Shep93
X1
1 year ago
526
1
Copy Between Remotes
If I have 2 U1 remotes, can I copy directly from one to the other or do i have to set the each up indivually?
rdchauncey
U1
1 year ago
1272
4
Can't program key
Hi! I'm trying to teach my Sofabaton X1 to use the "Last" button from my FiOS/Arris Cable Box remote. In the app, I reach t...
jessewmurphy
X1
1 year ago
680
1
1
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Latest comments
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.
Now the same kid. Of macro programming fiction needs to be added to the X1 and X1S models. Those have too advanced and more complex ways of doing this via activities. But would really like simple macro button assignments like the U1 series to be also provided as an option
It will work if you connect via Bluetooth instead of IR, it’s also has quicker response. Set it up as Android box, and for options while watching for example, bind the key on the remote to App trigger in the setup on your phone
Same issue here, i sent a request to sofabaton@ outlook.com, thanks!