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Problems with Dune HD - Real Vision 4K Player
Hi Guys, I do have problems configuring the Dune HD - Real Vision 4K PLayer. The device powers on with IR and then works vi...
CptAhab
X1
1 year ago
645
1
Trying to add Roku Ultra
When I add Roku Ultra using an android phone, the download does not finish but shows failed. The Roku shows up in dev...
AndyH
X1
1 year ago
750
2
HISENSE 65E7HQTUK issue with arrow right button
Added this tv to the U1 works fine apart from 1 bad issue. The arrow right button when pressed seems to press itself multip...
schnipps
U1
1 year ago
347
1
Need Help adding TV (the code you added last time didn't work)
Hello. Thank you for adding this device. I tried it just now and my TV cannot be controlled by this code. 1. I have tested ...
whanghansong
U1
1 year ago
340
1
still waiting again
you need to read my other post
fuzzy1
X1
1 year ago
430
0
Sky Q
Hi all, Please can anyone advise how to get the X1 to connect with a Sky Q 2TB STB via bluetooth. At the moment it doesn't ...
Bigaleff
X1
1 year ago
744
3
Help me make a Long Press.
Can someone explain how to make a long press button on a U1 remote. I want to long press the menu button for my Apple TV 4K...
RB2762
U1
1 year ago
935
3
Please add Hisense 65E7HQTUK Tv for U1
Good evening, could the hisense 65E7HQTUK television be added for U1 please.
schnipps
U1
1 year ago
398
1
Please add Majority Sierra Plus soundbar to database
I have requested this Majority Sierra Plus soundbar via email but no response, majority is a massively popular budget sound...
schnipps
U1
1 year ago
400
3
Xbox one interference
When i try to use a activity while my xbox one is on the activities dont work right i have watch tv activity set up to turn...
chrissy
X1
1 year ago
290
1
1
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Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.