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X1
What smart devices are compatible with the X1? I know Phillips Hue is I have Geeni smart lights
chrissy
X1
1 year ago
320
1
I need major support
I'm an IT hobbyist with decent knowledge. I bought the X1 to replace my Harmony remote and spent about 10 hours trying to s...
douglasfrazier
X1
1 year ago
698
4
My X1 won't control the volume on my LG TV
It controls all other functions, but the volume up/down do not work. Has anyone seen this before? Any idea how ...
etawful
X1
1 year ago
661
2
Bricked X1 remote
What's the status for bricked X1 remotes after firmware update?
infredible
X1
1 year ago
762
2
X1 setup of an ONN TV
Has anyone had any luck setting up an ONN TV (Model 100071795 65" QLED) on their X1 remote? I get not found in the database...
Maineiac
X1
1 year ago
484
3
X1 remote unable to go into "Pairing mode"
Hello, my X1 remote won't go into "Pairing mode". I tried to re-pair hub and remote via app. Instructions are to hold "back...
m4thb3nc
X1
1 year ago
725
4
Problem learning IR remote.
I just set-up my new X1, my first product from SofaBaton. I've had some success setting it up with my AV equipment an...
azz710
X1
1 year ago
721
1
Not working with Vizio TV
My U1 doesn't want to connect to my Vizio-P502ui-B1 TV. I have tried following the directions, clicking through the differe...
tpmasonx
U1
1 year ago
762
1
U1 - a very frustrating experience
Hi there, I make my living installing and maintaining mechanical and electronic equipment. I am certainly not the smartest ...
Alan99
U1
1 year ago
606
2
Dish Remote Issue
Added Dish Remote to U! but cannot figure how to return to viewing once I press GUIDE. The problem might be that the dish h...
rdchauncey
U1
1 year ago
721
1
1
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76
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Latest comments
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.
Now the same kid. Of macro programming fiction needs to be added to the X1 and X1S models. Those have too advanced and more complex ways of doing this via activities. But would really like simple macro button assignments like the U1 series to be also provided as an option
It will work if you connect via Bluetooth instead of IR, it’s also has quicker response. Set it up as Android box, and for options while watching for example, bind the key on the remote to App trigger in the setup on your phone
Same issue here, i sent a request to sofabaton@ outlook.com, thanks!