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Unable to long press on Roku TV when connected via WiFi with X1
On my Roku TV, there are some actions requiring a long press. An example is in the YouTube app, if I am scrolling the grid,...
JonLu
X1
1 year ago
1025
3
When wiill be possible to update device and activities
Hi, when will it be possible to update devices (refresh philips hue devices when new bulbs are added) and activities (same ...
Albator
X1
1 year ago
521
2
updated for X1 remote
Just updated hub to V12. Looks like there is suppose to be an update for the remote to V11? Mine is at V9. Tryed to update ...
Gastronics
X1
1 year ago
549
1
X1 to Samsung QN82Q6FN
I cannot get the X1 to control my Samsung QN82Q6FN. I only need it to turn the TV on and off. I've tried the database and l...
ohiostater86
X1
1 year ago
275
1
X1 WONT CONNECT TO IPHONE
I only received the X1 on the 19th December 2022 and i managed to enter all my devices and set up activities. However when ...
brentalexis1
X1
1 year ago
615
3
Losing bluetooth connection since update
Did the update to v12 (remote still on v9) and now I lose the bluetooth connection to my Fire TV 4K Max after a few minutes...
floki
X1
1 year ago
827
5
France Canal Plus G9/G10 STB
Hello I'm a new owner setting up the U1 coming from Harmony. So far everything is set up (nvidia shield, Thomson TV a...
Tom_RE
U1
1 year ago
567
2
X1 Remote has quit working completely
The remote (purchased on 10/22/22) has completely stopped working. It won't power one, won't take a charge, nothing l...
etawful
X1
1 year ago
433
1
Zidoo z9x long press not working
Having trouble with passing long presses from my X1 to my Zidoo z9x, for example holding left direction doesn't scrub forwa...
nissel
X1
1 year ago
620
2
Directional Ring Button Woes
My X1 remote, which I purchased several months ago, has gone 'flat' on the right side. When I press anywhere else on ...
GF_Gentert
X1
1 year ago
353
2
1
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2022.9.9, Major Update of Android APP ,HUB
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What I learned about the U1 (edited)
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Latest Release
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Looking to buy, need to know if supports my hdmi matrix.
2.
U2 Double commands and slow volume
3.
JSON body is being quoted for virtual IP device
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Sofabaton U2
5.
Anyone having luck with Pure Theatre Projector Lift ?
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Not e nough keys to make a macro? Or is there a work around?
Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.