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Xbox one interference
When i try to use a activity while my xbox one is on the activities dont work right i have watch tv activity set up to turn...
chrissy
X1
1 year ago
258
1
Full hard reset
Hi, I have a Sofabaton U1, months ago I did not pair it with the cell phone, now that I try to do it always stays "connecti...
uribeh
U1
1 year ago
1674
2
still waiting
PLEASE ADD DISH NETWORK HOPPER 3 THAT WORKS AND HAS PLAY/PAUSE BUTTON AND PAGE UP AND PAGE DOWN
fuzzy1
X1
1 year ago
561
2
Polaroid FLM-3701 (TV)
Brand: Polaroid (TV)Model: FLM-3701 (url to manual: https://content.abt.com/documents/8377/flm3701_ownman.pdf)
whanghansong
U1
1 year ago
323
2
Yamaha AVR - RX-V385
Didn't correctly add from the catalogue, added "RX-V38" and no commands would work. Was able to add via IR blast testing co...
dirkpho
U1
1 year ago
478
2
Does the U1 control SkyQ via Bluetooth.
Can't find out the answer to this anywhere
schnipps
U1
1 year ago
689
3
Sony XR-55A95K TV
The new Sony XR-A95K series TV is not being found in your X1 database directly nor showing up under Bluetooth devices (it d...
Giz46
X1
1 year ago
581
1
Nvidia Shield Connection Issues
I am having issues with my Nvidia Shield and my X1 remote. It shows connected but buttons don't function consistently. I ha...
tsupernova
X1
1 year ago
793
4
T+A Remote
The T+A DAC 200 remote isn't in your database and I'm not able to teach the commands manually. I don't have the comma...
Forrestland
X1
1 year ago
386
5
Bose TV Speaker
Does the Sofabaton U1 support the Bose TV Speaker in the database?
RB2762
U1
1 year ago
559
3
1
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74
75
76
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173
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Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
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Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.