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Roku
Not understanding how on your webpage it shows (PHOTO) that the X1 connects to Roku. But in discussion boards it says...
QUEDGJ1
X1
1 year ago
381
3
Hub
Hub will not connect to phone or recognize. Have rebooted it several times. Not pleased with the remomte system at all.
QUEDGJ1
X1
1 year ago
293
1
Won't connect to my Spectrum Router?
I purchased a new X1 from an online retailer, who only offers returns if the unit is defective, which it isn't! But the Hub...
khearrean
X1
1 year ago
395
1
hub on v13 remote on v9
I would like to know if this is normal, if anyone has a higher version number on the remote and if someone from sofabaton c...
floki
X1
1 year ago
913
4
Powering a device on with Bluetooth
My XGIMI Horizon projector has a Bluetooth remote. I can turn the projector OFF with the generic Bluetooth controls from my...
Cliftonvale
X1
1 year ago
575
3
Directv and Marantz sound system not connecting
I am trying to connect to directv small genie box and a marantz sound system. Both seem to download the remote features, bu...
sjhaines24
X1
1 year ago
582
2
Formovie Projector
Hi, Do you support the Formovie projector remote? Formovie does not appear in the Brand list. Does it come under another name?
MajorSqueeze
X1
1 year ago
651
2
one button to turn all 3 devices on/off
How do i setup the power button to turn all 3 of my devices on/off?
coonsd
U1
1 year ago
2368
4
epson powerlite 5030UB
i had Epson powerlite home cinema 5030ub not working with x1 even new firmware. any clue
CUNANAN
X1
1 year ago
540
4
DISH NETWORK HOPPER 3 IR CODES NOT COMPLETE
I tried the HOPPER 3-1 that you suggested, but HOPPER 3 is better, but both still missing PLAY/PAUSE BUTTON OR PAUSE BUTTON...
fuzzy1
X1
1 year ago
677
1
1
...
73
74
75
...
176
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FireTV App buttons
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Looking to buy, need to know if supports my hdmi matrix.
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Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.