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Zidoo z9x long press not working
Having trouble with passing long presses from my X1 to my Zidoo z9x, for example holding left direction doesn't scrub forwa...
nissel
X1
1 year ago
566
2
Directional Ring Button Woes
My X1 remote, which I purchased several months ago, has gone 'flat' on the right side. When I press anywhere else on ...
GF_Gentert
X1
1 year ago
337
2
X1 Alexa to voice control Roku tutorial
Can you give me a tutorial for an activity through the x1 and Alexa to pause Roku with a voice command?
dmxsixersfan
X1
1 year ago
297
1
Latest hub firmware give rise to issues.
I managed to update my X1 Hub firmware to v12. However I cannot update my remote firmware from v9 to v11. In addition I not...
cohortcw
X1
1 year ago
778
3
x1 won't pair with my receiver
Can't get x1 to pair with my Yamaha RX-V363. Can someone add to database and let me know
starling
X1
1 year ago
429
2
ROKU IR control
I have two Rokus, and I can control them both with the Roku IR remote, and with X1 when set up as wifi. But neither X1 will...
lmpsr
X1
1 year ago
586
1
Samsung Frame TV won't accept commands
Hi there, I'm having some trouble with my new Sofabaton X1. I was able to add my Samsung Frame TV (QN55LS03BAFXZA) through ...
dtdpokey
Remote control
1 year ago
946
3
DIRECTV codes incorrect
Not all of them, just some. For example, I use skip instead of ff. So, I reassigned << and >> to sk...
mikeytax
X1
1 year ago
452
1
Bluetooth pairing requirements
The Sofabaton X1 seems to work fine with any device that does not require a pairing code or any other special treatment. Ho...
krank
X1
1 year ago
1637
2
What's the word on Google home?
What's taken so long for x1 to work with Google home?
Doomcky
X1
1 year ago
1146
5
1
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Latest Release
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how to do i move settings new hub?
2.
Virgin media box dose not work and will not work
3.
Charging Issue
4.
X1S activities long press volume down not working
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App fails on multiple devices
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Media Player: Long press and scrolling not working
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.