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Remote unlink fromhub once in a while.
Sometime the remote is not able to talk to hub(X1). I launch an activitie and the animation on remote is looping inde...
PeterArmor
X1
1 year ago
619
0
Scroll Wheel Doesn’t work
When I try to pick an activity the scroll wheel dose not function properly. It will not change from one activity to a...
Loudog333
X1
1 year ago
1575
3
Problems with U1 remote and mecool km2
Hello, I have a Logitech harmony 665 remote that works perfectly fine with my devices. It has developed some issues that pr...
nicksuite
U1
1 year ago
427
1
Realistic Beta HiFi
Can you add the Realistic Beta HiFi Model 20 to your database?
Pavram1
X1
1 year ago
366
2
Add more IR Blasters to X1
Just purchased the X1 remote however the included/supported IR Blasters are limited, what's the best way to add 3 more IR B...
RayIT
X1
1 year ago
999
1
Sony AV Receivers not available
Hello, I can't find my device STR-K870P. I know it's old, but it's still working. Do you have any solutions? Thanks
JohnnyB26
X1
1 year ago
428
2
Add PS Button
I got everything set up! Two tvs, sound system, directv, ps4 and ps5! The only button I am missing to function with only th...
sjhaines24
X1
1 year ago
4358
15
Does not work with cable box
You have the codes listed for the Arris DCX 3600-M cable box (Spectrum) yet I have downloaded 3x and erased 2x and the remo...
petwanel
U1
1 year ago
481
1
Switching activities
I'm looking for a solution here when switching between activities (for example from watching Blu-ray to watching apple Tv) ...
cmbragg86
X1
1 year ago
893
3
still no answer on dish network hopper3 codes
need help, only problem i'm hhaving please read all my post about hopper 3
fuzzy1
X1
1 year ago
539
0
1
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72
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Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.