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U2 missing IR code for page up/down
I have a cable DVR box from COX Communications. On cable box model: CISCO 9865HDC COX Communications say it is a CISC...
sgfrisbee
U Series
1 year ago
460
1
X1 problems with learning buttons from another remote
Learning buttons from another remote control (Denon amplifier) does not work. I have tried all distances to the hub and pre...
fseider
X Series
1 year ago
436
4
Shaw Xi6
How do I add the Shaw Xi6 to the Sofabaton X1?
Abby4225
X Series
1 year ago
697
3
Discrete codes - no help from support
Hi, I'm hoping to implement some discrete power codes for a few devies that the Sofabaton DB only has power toggles form. &...
bcrawfo2
Remote control
1 year ago
514
0
X1 & Sony TV Sound Volume Up/Down Issue
We have a Sony TV model XBR-60X830F. When selecting from the Sofabaton ‘automatic’ Sony TV choices, I select XBR-60X83...
se1remote
X Series
1 year ago
398
1
X1 remote pairing
Hello I reset to factory my Hub and now i can't pair my remote. I tried to push the return button at the right top ant the ...
juzaz1110
X Series
1 year ago
401
3
Problem with JVC Projector IR Codes
While my JVC Projector (DLA-X70) appears in the sofabaton's IR Code directory , I cannot get the Sofabaton to power up or o...
blumsaferob
X Series
1 year ago
912
1
How to use the Devices with X1
The documentation is very sketchy. Before doing more sophisticated stuff, I simply want to have the X1 control my Samsung T...
Pogoldm
X Series
1 year ago
608
1
X1 Remote Control
The biggest problem with this remote control is it only holds a charge for a week. It likely has to do with graphic i...
travisinfla
Remote control
1 year ago
489
0
Epson LS11000
Have the X1 Hub and remote with Epson LS11000 projector. Issues with powering off mostly. It will not power off...
travisinfla
X Series
1 year ago
598
1
1
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Hisense HT Saturn Dolby Atmos sound system Bluetooth Paring
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X2 PS3
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I can’t seem to add my LS800 UST to Sofabaton x2
Latest comments
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.
Dear Customer, please note that we cannot add Bluetooth commands for this specific device since BT codes are often private and encrypted. Please try the "Android Box" or "Other" BT profile and pair with your device. Also, though the original remote might be Bluetooh, your device may have the ability to receive IR signal as well. Please send us the exact model of the sound system to service@sofabaton.com so that we can check if it can be added to the library.
Dear Customer, we recommend that you add this device via infrared; we have the code for this device in our code database. Brand:Epson Model:LS-800
Dear Customer, once the hue light is added it should be listed as a device profile and can be selected while creating an Activity. If you cannot find it, please send us some screenshots for further investigation.
Dear Customer, we apologize for the inconvenience. Since all signals for the X1S are transmitted from the hub, the remote control itself does not emit infrared signals. Therefore, you cannot power on the device directly from the remote control; instead, you must send the signal to the hub, which then transmits the signal to control the device.