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U2 Remote “OK” does NOT work VIA Bluetooth to my QN65LS03BAFXZA
Hello, We have 3 Samsung Frame TV's next to each other and in order to control one by one, we connected the TVs to the remo...
NeerajSingh
U Series
1 year ago
1651
1
Are macros limited to the configured buttons only ?
I would like to setup a macro to power on TV and select HDMI4. Pretty basic. But the Macro edit will only allow...
XJW01
U Series
1 year ago
721
5
SofaBaton X1 IR Blaster Extention Cable
I just purchased the X1 and have it setup and working. The hub is located in my AV cabinet and it is unable to turn on my p...
rotundwizard
X Series
1 year ago
1098
2
Unable to get Roku Ultra to work with U1
I have my Samsung working fine but unable to get my Roku Ultra to work. I thought these were compatible. I see entry for th...
Daves
U Series
1 year ago
394
1
Sky puck
Has anybody managed to pair the X1 with a sky puck ?
HarryMaroni
X Series
1 year ago
376
1
Complex X1 setup forgets a component. Help!
I just migrated from Logitech. I'm very happy, but I've run into an odd issue with my most complex Activity. &...
jbblunck
X Series
1 year ago
455
1
X1 Activities (Power on/off Fails)
Okay so maybe this is user error, and i need guidence. But I have a brand new X1 remote with V15 firmware installed.&...
Tang65
X Series
1 year ago
505
4
Samsung Remote option?
I can't find a match for my Samsung Model QN65S90CAFXZA. Any suggestions?
Kwal89
U Series
1 year ago
460
1
Viviso Lusso cannot find in app
I had contacted support about my Viviso motor screen called Lusso. They told me it was added, but the brand does not show u...
Dumbo
X Series
1 year ago
385
2
Apple TV Sleep command doesn't work
On my X1, there is a command for Sleep, but it doesn't do anything. When I finish watching my Apple TV, it stays on u...
PG1979
X Series
1 year ago
504
1
1
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Latest comments
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.
Dear Customer, please note that we cannot add Bluetooth commands for this specific device since BT codes are often private and encrypted. Please try the "Android Box" or "Other" BT profile and pair with your device. Also, though the original remote might be Bluetooh, your device may have the ability to receive IR signal as well. Please send us the exact model of the sound system to service@sofabaton.com so that we can check if it can be added to the library.
Dear Customer, we recommend that you add this device via infrared; we have the code for this device in our code database. Brand:Epson Model:LS-800
Dear Customer, once the hue light is added it should be listed as a device profile and can be selected while creating an Activity. If you cannot find it, please send us some screenshots for further investigation.
Dear Customer, we apologize for the inconvenience. Since all signals for the X1S are transmitted from the hub, the remote control itself does not emit infrared signals. Therefore, you cannot power on the device directly from the remote control; instead, you must send the signal to the hub, which then transmits the signal to control the device.