×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
U2 - Unable to connect to any Bluetooth devices
Following an unsuccessful firmware update to v39, the application remained at 100% for more than 40 minutes. As a result, t...
cruxh
Remote control
1 year ago
1338
1
Awful service. Multiple emails and no response
Screen is cracked. Sent 3 emails and no response for close to a week. No customer service telephone number. Not a legitimat...
scholewa
X Series
1 year ago
438
5
Remote goes back to main menu while charging
When an activity is active and you start charging, the remote goes back to the main menu when the screen goes in stan...
sonar
X Series
1 year ago
452
6
double clicks on Samsung TV
Hi I've learned the Samsung remote for my UE65TU7020KXXU. I have a problem that whenever I press the right or left arr...
jearley
U Series
1 year ago
511
3
Configure Amazon Fire Cube on X1
Hi, Setting up Devices I didn't see Amazon Fire Cube on the X1. Do I have to do this manually or does one of t...
Kljman
X Series
1 year ago
468
2
X1 - Can not control Directv HR44-500 set top box
I can find the HR44-500 STB in the devices menu but none of the commands work to control the STB. I set the Directv b...
RicardoD
X Series
1 year ago
510
1
[X1] My first impressions, bugs and desired features...
Translator Translator Translator &nbs...
TroisSix
X Series
1 year ago
766
10
Please fix the X1 Scroll wheel!!!!
Can you please fix the scroll wheel ? you have to move it like 4 clicks to move up one or down one and sometimes it goes ba...
snorkel
X Series
1 year ago
645
6
Connect bluetooth
Trying to connect to fire tv via bluethooth, but the remote is not showing up, the app says waiting for bluetooth adivce to...
betterthanharmny
X Series
1 year ago
1023
3
Roku Connection
I am constantly getting kicked off of my connection with Roku. I try to uninstal/reinstal and still cant connect. &nb...
jksloan
X Series
1 year ago
331
1
1
...
38
39
40
...
185
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Hisense HT Saturn Dolby Atmos sound system Bluetooth Paring
2.
U
3.
X2 PS3
4.
X2 and hue lights
5.
Re-boot Hub from remote
6.
I can’t seem to add my LS800 UST to Sofabaton x2
Latest comments
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.
Dear Customer, please note that we cannot add Bluetooth commands for this specific device since BT codes are often private and encrypted. Please try the "Android Box" or "Other" BT profile and pair with your device. Also, though the original remote might be Bluetooh, your device may have the ability to receive IR signal as well. Please send us the exact model of the sound system to service@sofabaton.com so that we can check if it can be added to the library.
Dear Customer, we recommend that you add this device via infrared; we have the code for this device in our code database. Brand:Epson Model:LS-800
Dear Customer, once the hue light is added it should be listed as a device profile and can be selected while creating an Activity. If you cannot find it, please send us some screenshots for further investigation.
Dear Customer, we apologize for the inconvenience. Since all signals for the X1S are transmitted from the hub, the remote control itself does not emit infrared signals. Therefore, you cannot power on the device directly from the remote control; instead, you must send the signal to the hub, which then transmits the signal to control the device.