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Remote goes back to main menu while charging
When an activity is active and you start charging, the remote goes back to the main menu when the screen goes in stan...
sonar
X Series
1 year ago
439
6
double clicks on Samsung TV
Hi I've learned the Samsung remote for my UE65TU7020KXXU. I have a problem that whenever I press the right or left arr...
jearley
U Series
1 year ago
491
3
Configure Amazon Fire Cube on X1
Hi, Setting up Devices I didn't see Amazon Fire Cube on the X1. Do I have to do this manually or does one of t...
Kljman
X Series
1 year ago
458
2
X1 - Can not control Directv HR44-500 set top box
I can find the HR44-500 STB in the devices menu but none of the commands work to control the STB. I set the Directv b...
RicardoD
X Series
1 year ago
483
1
[X1] My first impressions, bugs and desired features...
Translator Translator Translator &nbs...
TroisSix
X Series
1 year ago
732
10
Please fix the X1 Scroll wheel!!!!
Can you please fix the scroll wheel ? you have to move it like 4 clicks to move up one or down one and sometimes it goes ba...
snorkel
X Series
1 year ago
635
6
Connect bluetooth
Trying to connect to fire tv via bluethooth, but the remote is not showing up, the app says waiting for bluetooth adivce to...
betterthanharmny
X Series
1 year ago
952
3
Roku Connection
I am constantly getting kicked off of my connection with Roku. I try to uninstal/reinstal and still cant connect. &nb...
jksloan
X Series
1 year ago
306
1
X1 hub not learning commands
My new X1 hub recognized the Power button when learning commands from my original TV remote but failed to learn commands fr...
Dial42
X Series
1 year ago
357
4
Scroll wheel direction change?
I just bought the U2 and was wondering if the direction of the scroll wheel can be changed? I find it does the opposite of ...
Swedefj40
Remote control
1 year ago
408
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Latest comments
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.
Totally agree with this suggestion, please add it.
When are we going to see an update to see scenes from hue on the x2 this is about one of the only problems I have with the x2 from fully going from the harmony elite full time?