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U1 remote and YouTube TV / stop button won't work
Hi, all. Looking for some advice... All of a sudden the "stop" button on my U1 remote has stopped working with YouTube TV. ...
SofaChris
U Series
1 year ago
992
4
X1 code learning does not work
I see this mentioned in other posts but I have the same problem. I just can't get the app to learn any code from any remote...
Ward000
X Series
1 year ago
989
7
Nvidia Shield loosing connection
Hello, I have hooked up the X1 to my nvidia shield and it pairs correclty and works at first. Once I switch to another acti...
cwaw9d
X Series
1 year ago
2665
11
Need older Samsung TV model PN50A450P1D added
Just as the title suggests, I need my my older TV added to the database. Also unable to learn codes from the old remote. Th...
meckman
X Series
1 year ago
615
2
Is SOFABATON support ignoring us?
It looks to me as if they aren't listening or replying to anyone? Countless problems already, clearly not even close to lau...
Alber
X Series
1 year ago
781
4
How long to charge the remote initialy?
Just got the X1. How long to keep the remote plugged in to be fully charged?
Unclebubbies
X Series
1 year ago
957
5
Cannot get X1 to learn from existing remotes
I cannot get X1 to learn any buttons from any remotes that I have. Is anyone else having issues with this?
khsjeepr82
X Series
1 year ago
2365
12
Will a X1 work for multiple rooms?
I have 7 Tvs in 6 differnet rooms with 5 Roku sticks and two being Roku TVs. Since the X1 dose not have an IR blaster built...
spsellers
X Series
1 year ago
1242
4
Device sleep causes out of sync activities
A problem I've encountered is when your TV and other devices eventually go to sleep when not in use, the remote remains in ...
JD2005
X Series
1 year ago
1001
6
X1 won't connect to Eero
I have an Eero mesh network. I tried disabling the 5ghz signal but X1 will not connect.
dubblezh
X Series
1 year ago
1506
8
1
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I can’t seem to add my LS800 UST to Sofabaton x2
Latest comments
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.
Dear Customer, please note that we cannot add Bluetooth commands for this specific device since BT codes are often private and encrypted. Please try the "Android Box" or "Other" BT profile and pair with your device. Also, though the original remote might be Bluetooh, your device may have the ability to receive IR signal as well. Please send us the exact model of the sound system to service@sofabaton.com so that we can check if it can be added to the library.
Dear Customer, we recommend that you add this device via infrared; we have the code for this device in our code database. Brand:Epson Model:LS-800