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  • How long to charge the remote initialy?

    Just got the X1. How long to keep the remote plugged in to be fully charged?
    • Unclebubbies
    • X1
    • 1 year ago
    • 849
    • 5
  • Cannot get X1 to learn from existing remotes

    I cannot get X1 to learn any buttons from any remotes that I have. Is anyone else having issues with this?
    • khsjeepr82
    • X1
    • 1 year ago
    • 2265
    • 12
  • Will a X1 work for multiple rooms?

    I have 7 Tvs in 6 differnet rooms with 5 Roku sticks and two being Roku TVs. Since the X1 dose not have an IR blaster built...
    • spsellers
    • X1
    • 1 year ago
    • 1147
    • 4
  • Device sleep causes out of sync activities

    A problem I've encountered is when your TV and other devices eventually go to sleep when not in use, the remote remains in ...
    • JD2005
    • X1
    • 1 year ago
    • 880
    • 6
  • X1 won't connect to Eero

    I have an Eero mesh network. I tried disabling the 5ghz signal but X1 will not connect.
    • dubblezh
    • X1
    • 1 year ago
    • 1308
    • 8
  • Anyone get the manual learning feature to work properly?

    The fact that most of my IR remotes are not listed in the database is a little concerning. But even more concerning is that...
    • jparATMOS
    • X1
    • 1 year ago
    • 755
    • 5
  • Add Yamaha TRS - 700

    I received my XI remote yesterday and I am not able to add my receiver. My entire video and audio set up passes through the...
    • cyn5351
    • X1
    • 1 year ago
    • 589
    • 6
  • Hue Emulation and X1

    I'm using the X1 with hue emulation via home assistant, as i don't have hue lights. Also one of my PC's is configured as a ...
    • kaigame
    • X1
    • 1 year ago
    • 1226
    • 3
  • Button lag

    Hello! I love the U1 remote. However there's one thing bothering me that I don't know how to fix - the buttons have signifi...
    • Remotezeo
    • U1
    • 1 year ago
    • 1439
    • 5
  • Firewall ports used by X1

    What ports are used for communication between the X1 hub and any device with the Sofabaton app? I'd like to put the Hub on ...
    • SDeath
    • X1
    • 1 year ago
    • 1315
    • 12
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Most Popular Articles

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Latest Release

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Latest comments

  • Dear customer, we apologize for the inconvenience. Is there any obstruction between your Denon AVR-S960H and the hub? Because the X series signals are all transmitted from the hub. The remote control itself does not have infrared signals. Therefore, there needs to be a direct line of sight between the hub and the device. If there is an obstruction between your hub and Denon AVR-S960H, you need to use an IR blaster. Please press the buttons on the original remotes of the Denon AVR-S960H and check if any lights flash on the surface of your Denon. Then plug the IR blasters into the back of our hub and attach the heads of the IR blasters to this area.
  • Yes, thank you for your suggestion. I will share it with our team to assess its feasibility and consider whether to add this feature in future updates.
  • Is this something you would consider adding in the future? I'm sure its a common issue.
  • How did the IR accessory from Verizon work out?
  • How did the Verizon IR adaptor work out?
  • I solved quite simple. I use the IR command to the Xiaomi TV (still works with IR - found it in the DB) and assign it to the TV button (Macro). Also reprogramme the power button. At end I hide the IR remote to not appear on the menu of the command. All works fine (just to remmember the power is IR, and must be at sight of the TV ... all other buttons are BT (you can only program the TV button to IR and left the power in BT if you want BT and IR). Hope it helps
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