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Mutliple requests for remote code addition support
Kevin Hansen hansen.kevin@gmail.com 10:54 AM (2 minutes ago) to HDB Dear Sofabaton Team, I am writing to again request code...
Kevinx5
X Series
1 year ago
616
1
New X1 update
4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
jbonham
X Series
1 year ago
3597
6
Sofabaton App Update (iOS 3.1.8)
The latest update to the app, which promised a bunch of fixes, doesn'resolve the "searching for X1-hub via wifi" issue. Ple...
jBizzle
X Series
1 year ago
995
1
X1 - unable to connect if the WiFi network is using a class B
I many wireless devices so I do not use a 192.168.0.x (class C) network. I use a class B that is 172.16.x.x. If I put the X...
dagkp
X Series
1 year ago
499
0
A horrible piece of useless junk
This remote (the X1) is so badly broken that I don't even know where to begin. The X1 is so crippled in its capabilities th...
bigfootea
X Series
1 year ago
1621
2
How do I set all volume controls to be the amp?
On the U1 I managed to get the remote to control the amp on all devices for the volume. we don't use the Tv speakers at all...
Becky
U Series
1 year ago
2199
1
Key sends multiple characters
The problem is on a U1 and the three key sends four 3's every time. I can reprogram the button to a 2 and it works correctl...
rknoll
U Series
1 year ago
1141
3
Initial Feedback on X1 Android App v3.1.7
Tried the latest release for Android App v3.1.7. Sofabaton had fixed the following: 1-Tasks loading in the Activity for on...
cohortcw
X Series
1 year ago
1470
2
How do you get Google voice assistant working?
Just received my unit, the setup isn't seamless. I have a Nvidia shield TV and i'm trying to get the Google voice working b...
Irishwalton
X Series
1 year ago
2890
9
Can't register the App
I've downloaded the App and tried to register but it won't send me a verification code to my email. I've tried 2 different ...
SteveS
U Series
1 year ago
671
2
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Nvidia Shield Connection
2.
Slow repat IR commands
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Gaining access to commands that aren’t in the database
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Feature request for haptic feedback on screen buttons
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Using X1S to access functions not found on Samsung remote
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X2 and VM360
Latest comments
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.
Totally agree with this suggestion, please add it.
When are we going to see an update to see scenes from hue on the x2 this is about one of the only problems I have with the x2 from fully going from the harmony elite full time?