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Manual Learning Mode
There's a section where you need to select the device type, some are straight forward like "TV" or "DVD" but I have no clue...
Jonafoto
X Series
1 year ago
579
1
Apple TV volume control?
I have a Sony tv and Apple TV. Normally, I can use the Apple TV remote to control the tv volume. How do I do this with sofa...
Dave3rd
X Series
1 year ago
864
3
A few things to fix including Philips hue
Hi, I have a few problems to share: Philips hue support : previously only 2 devices were added, now after wifi scan one ca...
Albator
X Series
1 year ago
974
3
Bluetooth ID all zeros
Hello! I had set this remote up months ago but haven't been able to get it to connect since. I have the exact same issue as...
Ikubod
U Series
1 year ago
459
1
USBC charging issue
When using a true usb-c source with the usb-c cable, the unit will not charge. You must be using a usb a on one side with U...
stevew
X Series
1 year ago
1440
3
Set up using bluetooth problem
My TV box (Brand name is Boss Version 4) using bluetooth to set up the X1 and everything is ok but the Power button which c...
NewAL8
X Series
1 year ago
710
4
Please add to database receiver Yamaha RXV863
Trying to set up my U1 remote and need this receiver added. IR seems not to map correctly. Thank you!
MaineYooper
U Series
1 year ago
744
2
U1 remote hurts my dogs ears
Hi all, Does anyone else have issues with the u1 using sofabaton u1 (to an Amazon fire stick 4k) bothering your dogs ears? ...
andrewm
U Series
1 year ago
498
2
Starting Activities When TV Powers On
I have set up a number of activities which all work perfrectly when my TV is on. However, when I first turn the TV on, it s...
NickB
X Series
1 year ago
873
4
Cannot unassigned long press
Now that you have fixed long key press while pressing the same key (for nvidia shield for ex), in the app you cannot unassi...
Albator
X Series
1 year ago
672
7
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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How to program macros?
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X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Nvidia Shield Connection
2.
Slow repat IR commands
3.
Gaining access to commands that aren’t in the database
4.
Feature request for haptic feedback on screen buttons
5.
Using X1S to access functions not found on Samsung remote
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X2 and VM360
Latest comments
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.