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55 in Sharp Roku TV not working with U1
I cannot get my U1 remote to properly pair with my 55 inch Sharp Roku TV. The only buttons that are accurately working is p...
STARKNASTY
U Series
1 year ago
912
1
Google Assistant interworking
Hi, can you please update us when this advertised function will become available? What is the status of the Google Assistan...
LordHelmchen
X Series
1 year ago
749
4
Klipsch Cinema 600 Soundbar not correctly controlled
I have an x1. The app doesn't have the codes so I have to manually pair the remote. I set the power, volume up, volume down...
TimFarnam
X Series
1 year ago
489
3
Sonos ARC
Anyone been able to figure out how to control the volume on the Sonos are with the X1? With harmony i was able to choose So...
Bougatsa
X Series
1 year ago
2127
4
I cannot get my Amazon fire TV to work
I was able to create a new activity of having my Marantz AV7706 audio/video pre-amp processor switch to "game" where I have...
Primaz
X Series
1 year ago
1581
2
Alexa skill status (X1)?
Is Alexa X1 skill suppuse to work or still work in progress? I was able to install the skill and link it to sofabaton accou...
gamayun
X Series
1 year ago
1175
8
Add device to existing activity?
I am a new user and added some devices in my system and then worked on my activities. I later had to learn a command for a ...
bcrawfo2
X Series
1 year ago
1588
15
I need help to create activities on Marantz AV7706
I am getting frustrated. I have the X1 and it is set up with the Hub and to my WIFI so that process was fine. I added my de...
Primaz
X Series
1 year ago
1368
7
iPhone lack of pairing
I just received a replqacment U1 and again it would not pair with iPhone. I tried using iPad and it paried and I can progra...
Prysm
U Series
1 year ago
461
1
Cannot Register / Do not receive code
Just received your X1 remote control yesterday, downloaded your app (vers 3.2.3). Followed the instructions to register, bu...
offers808
X Series
1 year ago
423
2
1
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Latest Release
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Nvidia Shield Connection
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Latest comments
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.