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  • X1 remote bricked : is there any support somewhere ?

    Hi, since the 28th april and the last firmware update, my remote control is bricked. The screen won't turn on anymore, no b...
    • Albator
    • X1
    • 1 year ago
    • 2487
    • 12
  • Panasonic TX-JZ1500B

    Please add the Panasonic TX-JZ1500B to the code repositry
    • yeoman
    • X1
    • 1 year ago
    • 501
    • 1
  • How do I control my Apple TV sound?

    I use an old HomePod as my center sound for my TV setup together with my Appletv and I had (now broken) a Harmony Elite whi...
    • Howard
    • X1
    • 1 year ago
    • 1276
    • 11
  • X1: Possibility to manually add/edit codes?

    Hi! Is it possible to manually add/edit codes (commands for a device, that is)? In my case, the controlled device (VU+ set-...
    • kapakka
    • X1
    • 1 year ago
    • 981
    • 3
  • CEC and ARC

    Does it play any role, how cec/arc are set on the devices, when start or close actions ?
    • Tomika
    • X1
    • 1 year ago
    • 763
    • 4
  • Add devices

    Hi, can you please add the following: New Apple TV 4k (remote has on/off button) Marantz SR6012 Samsung TV QE55Q90RAT Oppo ...
    • Daydream
    • X1
    • 1 year ago
    • 706
    • 3
  • Remote lost connection to hub

    Had a couple of occasions that remote doesn't start an activity but after some time displays a message "Lost hub" Starting ...
    • trosenda
    • X1
    • 1 year ago
    • 695
    • 8
  • X1 device

    Please add TV LG 65NANO867NA
    • Tomika
    • X1
    • 1 year ago
    • 663
    • 1
  • X1 activities cannot go directly to the source that designated

    In activities, it goes directly to the last source that I watched instead of going directly to the source that I designated...
    • NewAL8
    • X1
    • 1 year ago
    • 2255
    • 13
  • X1 remote sleep issue

    Just purchased X1 and with latest update applied, remote goes back to main screen after an activity is selected. This makes...
    • rmarin2
    • X1
    • 1 year ago
    • 1006
    • 4
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Latest comments

  • Thank you for your kind reminder, we will continue to optimize our remote control and app to bring you a better experience!
  • Thanks for the suggestion. It's a great way to go about it.
  • You are great. If you have any other questions, please feel free to contact us
  • I’m having the same issue as the original poster. Here is the link to the device from which the X1 hub will not learn commands. https://www.amazon.com/gp/aw/d/B0C23YMRQ4
  • I have the same problem with my JMGO N1S Ultra. Unfortunately, I'll have to return the remote.
  • Assuming you mean press the ball again to send the start Activity again this can never happen as this will mean some Devises in the Activity will be out of sync. Also pressing it when in an Activity already has a function, saved Favourites and Macros come up on screen, if nothing happens you don't have any yet. The best way to solve your problem is to allocate a spare button, long press or create a Favourite within the Activity for the Power Button of the projector then when it goes to sleep just press this to wake it up.
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