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  • X1 buttons not responsive

    I have connected the X1 with my sony TV. However, the buttons are a little unresponsive - it always takes a few presses bef...
    • butter
    • X1
    • 1 year ago
    • 1036
    • 3
  • Gone from Amazon

    Currently unavailable. We don't know when or if this item will be back in stock. Looks like we got hosed.
    • Kakashi
    • X1
    • 1 year ago
    • 1098
    • 5
  • Volume + Apple TV = Fraud!

    Why can I not control my HomePods volume?! I’m able to do it with the original controller AND with Harmony. I’ve read that ...
    • Antchy
    • X1
    • 1 year ago
    • 615
    • 2
  • I can't use the Sennheiser AMBEO Soundbar

    Hi, i have the new app, hub Version 8 but i can’t find the Sennheiser AMBEO. Also if want to learn the Volume Button ican o...
    • Peter
    • X1
    • 1 year ago
    • 811
    • 4
  • Macro settings corrupt

    Hi, I'm using a IR learned Panasonic TV. And with it's shutdown and startup it needs a longer Power button press. Everytime...
    • jvalks
    • X1
    • 1 year ago
    • 703
    • 1
  • Panasonic TX-PV55VT30E

    Please add this one... can't use my Sofabaton :-(
    • jvalks
    • X1
    • 1 year ago
    • 539
    • 3
  • Can't access Hub from updated App

    Updated sofabaton app on android to 3.2.1 and now I can't access the hub. App loads and see's the hub on wifi but when I cl...
    • rmarin2
    • X1
    • 1 year ago
    • 765
    • 2
  • Connecting app to hub after update TP-LINK Deco and Pixel 5

    I've been struggling to get the app to connect to the hub and thought I'd share what has worked for me and what hasn't. I h...
    • HeebyGeeby
    • X1
    • 1 year ago
    • 736
    • 2
  • Remote firmware bug

    Since the most recent updates, something changed with the navigate left and right button actions for Apple TV. I use the Ch...
    • Helix
    • X1
    • 1 year ago
    • 663
    • 3
  • Tip: ORtek VRC-1100 doesn't work? Use Hama 52451 instead

    After much trial and error attempting to get the code base for the ORTek VRC-1100 code base to import, I've discovered that...
    • Patriq
    • X1
    • 1 year ago
    • 653
    • 3
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Latest comments

  • Thank you for your kind reminder, we will continue to optimize our remote control and app to bring you a better experience!
  • Thanks for the suggestion. It's a great way to go about it.
  • You are great. If you have any other questions, please feel free to contact us
  • I’m having the same issue as the original poster. Here is the link to the device from which the X1 hub will not learn commands. https://www.amazon.com/gp/aw/d/B0C23YMRQ4
  • I have the same problem with my JMGO N1S Ultra. Unfortunately, I'll have to return the remote.
  • Assuming you mean press the ball again to send the start Activity again this can never happen as this will mean some Devises in the Activity will be out of sync. Also pressing it when in an Activity already has a function, saved Favourites and Macros come up on screen, if nothing happens you don't have any yet. The best way to solve your problem is to allocate a spare button, long press or create a Favourite within the Activity for the Power Button of the projector then when it goes to sleep just press this to wake it up.
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