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Draper IR Codes
Do you have the codes for controlling a Draper screen. Draper control is an LVC-III with a Draper IR control.
sattre81
U Series
1 year ago
507
1
X1 Update
The new update basically killed my X1 Apple Tv remote my Denon remote and now the hub even has trouble connecting. should o...
Harleyguy1957
X Series
1 year ago
536
1
U1 Display always on
My U1's display is always on, it will never turn off. I've tried changing the display settings, but no luck. Aslo the inten...
bhereth
U Series
1 year ago
902
2
After update to 3.2.4 Cursor Keys problem.
The Cursor keys now jump two items on my Sony TV unless pressed very quickly.
Richard46
X Series
1 year ago
540
8
Long Press No Longer Working
I've just updated my X1 with the 1st July release and have found that long press commands no longer work. I've tried multip...
NickB
X Series
1 year ago
1833
42
X1 and Phillips Hue
So I have been unable to successfully add my Phillips Hue system since launch With the initial software, I coold add it but...
pcorrado
X Series
1 year ago
981
2
TVIP S-box
Hi! I'm having problems with getting the TVIP S-box v. 605 to work. My original remote for the TVIP uses Bluetooth. Can you...
ManhattanSkyline
X Series
1 year ago
415
1
Learning not working even with july 1 firmware update
I have tried to get learning to work using both Apple TV 4K remote and harmony hub remote and it is not working.
Dog458
X Series
1 year ago
519
3
Please fix the home button for the apple tv
The home button in SofaBaton does not perform the correct function
Dog458
X Series
1 year ago
724
3
Can you add Apple TV 4K, 1st generatiom
Model number 1842
Dog458
X Series
1 year ago
412
5
1
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131
132
133
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184
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Latest comments
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.