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Sync the remote
My remote won't sync anymore. It gets to 100% then displays "No Key". It's worked fine up until now. the last thing i did w...
Shrike
X Series
1 year ago
611
2
Bluetooth function cannot be learned
Hello, Bluetooth function cannot be learned, but can we add a custom command ?
Tseu1
X Series
1 year ago
478
3
How to get repeating buttons in an activity?
I'm on the latest version of the firmware, at least I think I am. The app doesn't provide the version number but says there...
Linda
X Series
1 year ago
1053
8
Please fix the remote codes for Sony TV (bluetooth)
After the recent major firmware update from 1 July, the X1 is almost useless. It took alot of time to setup the X1 probably...
cohortcw
X Series
1 year ago
800
1
X1 Smart Remote // cable box Samsung
Hello: i'm having an issue with my cable box setup. in the app i put the model number. its found. when it ask me to test th...
Hoot91
X Series
1 year ago
423
1
U1 Remote works sporadically
I recently purchased a U1 remote to control my Samsung TV, Fire TV, and Xfinity cable box. The Fire TV control seems fine, ...
fourfringe
U Series
1 year ago
504
1
Projector not turning off with the rest of the devices.
Here is my setup : Epson Powerlite Home Cinema 5040ub Yamaha RX-A2080 nVidia Shield Sony UBP-X700 All my devices were added...
BiGnOsE
X Series
1 year ago
1981
5
Google Voice Assistant?
Any progress on this? Google compatibility was promoted as a feature, and was one of the reasons I bought the X1. Earlier p...
Ward000
X Series
1 year ago
1410
5
Updating X1 remote firmware
FYI I am new to Sofabaton. Updating the hub firmware went smoothly. I have tried repeatedly to update the X1 remote firmwar...
wasdvd
X Series
1 year ago
687
1
No more Long Press after update
Hi, after updating to latest firmare, long press, on any activity, is not working anymore. I allready made a reset of my hu...
HappyHippo
X Series
1 year ago
1147
9
1
...
129
130
131
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Most Popular Articles
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Nvidia Shield Connection
2.
Slow repat IR commands
3.
Gaining access to commands that aren’t in the database
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Feature request for haptic feedback on screen buttons
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Using X1S to access functions not found on Samsung remote
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X2 and VM360
Latest comments
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.