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U2 arrow keys do not work when pressed multiple times
I have a problem with arrow keys. It looks like some remote keys can be pushed only once. Pushing them for the second, thir...
green12
U1
1 year ago
212
2
Out of Memory error after deleting and re-adding device
My U2 was updated to the latest V41 firmware this morning and now after seeing some errors assigning macros I decided to de...
Faceman
U1
1 year ago
212
2
Home botton and OK not working
I have connected Samsung QN91BA 65 and a Sagemcom DIW387 TV Box. Everything works, except: 1) I cannot get to the homescree...
Order
U1
1 year ago
175
0
U2 No screen messaging
After putting batteries into my U2, there was no message on the screen. I paired the unit with the App on my phone an...
Socks
U1
1 year ago
138
2
SOLVED - Cannot add Roku 3820X streaming Stick to X1
I just purchased an X1 from Amazon to replace an old Harmony remote. I was able to add my TV and AV receiver without issue....
dkremer
X1
1 year ago
431
2
Please add /update Arris set top box dcx900 to database
The current database lists dcx900 as a DVD blu Ray. Please update the database for dcx900 as a set top box. Tried using cur...
Tijuanat
X1
1 year ago
133
1
How to set the default remote?
Hello, New U2 user. I have added a TV, Cable box, Roku and soundbar remotes to my U2. When I press the main pow...
Brewder
U1
1 year ago
268
2
Unable to Learn
I have a Sofabaton U2. I have connected it properly to 3 devices so far. None had the exact model in the directory but 2 wo...
nyrnd
Remote control
1 year ago
433
0
Add Arris VIP5002W BT to your device library
Arris VIP5002W BT TV decoder is used by all cable operators from Liberty Global Group (USA public company) including...
deGreat
X1
1 year ago
307
1
Device Learning
Hope somone can help I have two devices that aare in the data base for the X1 remote dosn't work with device. I've tried le...
Kactus
X1
1 year ago
181
1
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Latest comments
A reddit user u/InaudibleDirge found the solution, instead of using "other Bluetooth devices you should set it to " NexiGo Aurora Pro", the ok button works and the other buttons are unaffected (some tinkering needed)
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.