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App keeps saying “wifi required for hub configuration”
Hi, I bought the x1 to replace my harmony elite which didnt really do a great job with my setup(which is only 2 devices) I ...
RuneX21
X Series
1 year ago
535
2
X1 left and down navigation button broken!
Are there more people who suffer from unresponsive buttons on the X1. Since a few days the left and down navigation buttons...
ATY77
X Series
1 year ago
683
3
Feature request : Ability to backup configuration
It would be great to have the ability to backup the configuration of the hub/remote, either as a file, or on our SB account...
BiGnOsE
X Series
1 year ago
1768
8
Feature request : Device level macro
Some tedious tasks gain from being automated (macro), but the problem is that sometimes those macros are not directly relat...
BiGnOsE
X Series
1 year ago
1015
3
Bug assign key screen
When you want to assign keys on the X1 remote screen, the FAST FORWARD and REWIND key mapping are reversed, basically openn...
BiGnOsE
X Series
1 year ago
689
3
Apple TV Volume control impossible with X1 bluetooth
It is currently impossible to assign the volume control of the real AppleTV remote to the X1. This is a major issue for use...
Slawo
X Series
1 year ago
2085
7
TV Power on/off buttons
Hi team, My TV (TCL 65P615) and receiver (Denon AVRX3000) power down after several hours of inactivity. Obviously the remot...
blindman2k
X Series
1 year ago
897
4
X1 Remote for Amazon Fire TV 4-Series and Denon AVR-S950H
I am having trouble configuring activities on my X1 remote. I don't think it is adding the correct options for my Amazon Fi...
JeremyH
X Series
1 year ago
417
1
Can't re-connect to hub
Hi all, New customer today. I managed to connect the the hub with the app, updated the firmware, setup some devices and one...
infredible
X Series
1 year ago
699
1
Onkyo TX-NR525
Everything else set up fine and I really think I'll like this remote. If I can get the audio to work. No power, tried learn...
katsperson
X Series
1 year ago
358
2
1
...
128
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Latest Release
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Nvidia Shield Connection
2.
Slow repat IR commands
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Gaining access to commands that aren’t in the database
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Feature request for haptic feedback on screen buttons
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Using X1S to access functions not found on Samsung remote
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X2 and VM360
Latest comments
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.