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X1 Battery Indicator Not Working
I just purchased the X1 remote and have one problem I am hoping someone can help me with. The battery indicator seems stuck...
RobertG
X Series
1 year ago
758
2
Connect to hub over VPN
I would like to be able to connect to my hub when connected to my network via a VPN connection.
sonar
X Series
1 year ago
590
1
Need to have Sony XBR X900H TV added to the database!
Hi, I need to have my TV added to the database, the remote is kindof useless without getting proper support added. Bluetoot...
tycho81
X Series
1 year ago
594
3
X1 TV+AppleTV Activity Holding Down Volume Down
I've been trying to figure out how to be able to hold down the volume down button and have the volume continually turn down...
elcomsoft
X Series
1 year ago
792
5
Missing remote codes for tcl 6 series Roku tv
There appear to be no codes for the 65r635. Tried the r625 but those didn't work.
kingargyle
U Series
1 year ago
919
4
silverstone TEK ES02
Has anyone been able to confirm that the Silverstone remote can be programmed to an X1?
Keldig
X Series
1 year ago
393
5
Macro Key Names
Before the last update I was able to include characters such as comma (,) and dash (-) in the names of my macros, since the...
NickB
X Series
1 year ago
1131
2
Long press on activity- how to set it to default action
Does anyone know how to set long press during an activity to act like the default behaviour on a device? For example, when ...
Onoj88
X Series
1 year ago
1368
4
Learning commands f... am I doing it wrong?
I tried to teach my X1 commands from my STB, but I'm not sure if I am doing it wrong. Am I supposed to hold down the button...
TheRealDeria
X Series
1 year ago
1892
5
Have to wait seconds between button presses.
I am having a strange probkem with the Sofabaton X1 and my TELUS STB, which is a Technicolor UIW8001. The buttons mostly wo...
TheRealDeria
X Series
1 year ago
928
5
1
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Most Popular Articles
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Latest Release
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Nvidia Shield Connection
2.
Slow repat IR commands
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Gaining access to commands that aren’t in the database
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Feature request for haptic feedback on screen buttons
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Using X1S to access functions not found on Samsung remote
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X2 and VM360
Latest comments
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote
Dear Customer, thank you very much for your suggestion. I will share it with our team so they can evaluate its feasibility and consider whether we can include this feature in the next update.