I started the firmware update and the updating process was completed successfully. But after the update, the X1 does not wo...

Have been unable to add device and then have buttons working. either don't work or intermittent. The teach method for play/...

The latest issue I am having with my SofaBaton X1 is that I am having to repair the bluetooth connection with the Nvidia Sh...

Hi, I try to connect the X1 hub to my WiFi. After entering the wifi password I always get the error: Failed to provisioning...

When trying the "FIX" function on the X1 remote, nothing happens when changing the Power or Input settings. Maybe I don't u...

I tried adding the 6131, but it wouldn't respond to any power button presses after the code download. Since the 6131 is ver...

Used U1 and ordered X1. Can I bring over old data of devices to new X1? Sure would save a lot of time!

When modifying macros, the changes are not saved. When we came back to the macro, it was in the same state as before the ch...

Hello, I have added the updated app to my phone, but it won't let me connect by bluetooth to the hub. How do I update the f...

I emailed already for the U1 but can you please add TCL 65R635 to the app for this newer model? Thanks in advance!