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Technicolor UIW8001 huge delays needed between pressing buttons.
Device: Technicolor Model: UIW8001 I can't use the same button multiple times in a row unless I wait a few seconds between ...
TheRealDeria
X Series
1 year ago
855
4
X1 App can no longer Connect to Hub
Installed yesterday and setup then hub and connected to the hub from the App. Configured 3 devices and created 3 activities...
Earl724
X Series
1 year ago
755
2
Lost ability to control Rogers ignite after firmware update
I did the firmware update yesterday and am experiencing a step backwards in functionality when trying to control my Rogers ...
TheStrid
X Series
1 year ago
1001
5
Remote Completely Dead After Firmware Update
Updated to version 9 when the app asked me to. Got to 100% and completed the update. Now the remote is dead, screen doesn't...
NigeltheBold
X Series
1 year ago
856
6
X1 - Amazon Echo / Alexa Support
I have installed the Amazon Echo (Alexa) skill but, I am unable to control the sofabaton devices via voice commands. Is the...
mmmmmcoke
X Series
1 year ago
3057
4
Need additional function in activities
I have just received my X1 and am attempting to set it up. I am coming to this after using Harmony for years back to my fir...
chadsfake
X Series
1 year ago
1735
4
New Firmware Problems
After hours trying to get new X1 up and running. The FIrmware updates would not allow! After switching Off any router prote...
joecast
X Series
1 year ago
847
6
Weak IR
Is there an easy/correct way to disassemble the U1? I want to change the IR emitter or the current limiter resistor. The IR...
Distox
U Series
1 year ago
2241
6
X1 remote bricked after firmware update?
I started the firmware update and the updating process was completed successfully. But after the update, the X1 does not wo...
Lucster
X Series
1 year ago
564
1
Foxtel IQ4 in Oz
Have been unable to add device and then have buttons working. either don't work or intermittent. The teach method for play/...
marcel1511
X Series
1 year ago
608
2
1
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Latest Release
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Nvidia Shield Connection
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Slow repat IR commands
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Latest comments
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote