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Sofabaton Technical Support
I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
Phoophan
U Series
1 year ago
2674
5
Denon AVR-X3300W missing codes - found workaround
I tried adding my Denon AVR-X3300W to my remote. It can find the model in the database, but the codes it downloads appear t...
PG1979
X Series
1 year ago
1031
2
A few suggestions and a request
Been stumbling through setup and for the most part it's working. My TV is a Samsung UN65MU8000FXZA and most things are in t...
SixSpeedSamurai
X Series
1 year ago
396
2
Hub v10 100% breaks STB.
After the latest firmware update for hub & remote, my Technicolor UIW8001 has gone from "barely useable" to "completely...
TheRealDeria
X Series
1 year ago
802
5
App Update Request
These have been discussed in previous posts (links below) but I am concerned that they are being lost in amongst all the ot...
NickB
X Series
1 year ago
642
1
Support for air condition
Will X1 support air condition (AC) devices too in the future? I have a "Kendo" brand which is found in the brands field but...
gulliverrr
X Series
1 year ago
393
3
Just got a U1 and have questions.
I want to know if I am programing this right. I have a Roku Soundbar (shorter version) and it seems to only work when its p...
nodakskip
U Series
1 year ago
634
1
unable to scroll through the menu
Once the remote is awaken I am able to use the scroll wheel to select one of the three menu options [Activities,Devices,Set...
sbaocn71
X Series
1 year ago
498
8
Denon AV Receiver
I have a Denon avr-s960h and I am having problems trying to add it to the Sofabaton X1. Any suggestions? Thanks
murbaschek
X Series
1 year ago
666
1
Insignia TV code base
My X1 found the Insignia TV, however there is not a code for each of the HDMI ports, just INPUT and INPUTHDMI. With these c...
putteringalong
X Series
1 year ago
987
3
1
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I can’t seem to add my LS800 UST to Sofabaton x2
Latest comments
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.
Dear Customer, please note that we cannot add Bluetooth commands for this specific device since BT codes are often private and encrypted. Please try the "Android Box" or "Other" BT profile and pair with your device. Also, though the original remote might be Bluetooh, your device may have the ability to receive IR signal as well. Please send us the exact model of the sound system to service@sofabaton.com so that we can check if it can be added to the library.
Dear Customer, we recommend that you add this device via infrared; we have the code for this device in our code database. Brand:Epson Model:LS-800