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Xfinity XG1-P Unrecognized commands
Having issues with the Xfinity XG1-P cable box code base, requiring multiple commands to be sent before they are recognized...
Deatheats
X Series
1 year ago
1014
3
Samsung TV back command not picked up
Purchased the the U1 remote to replace the Samsung TV remote as the back button doesn't work well on it. I successfully set...
botoniiii
U Series
1 year ago
850
1
Strange Remote Issue
My hub is on top of the AV cabinet, with IR cables, controlling 3 devices that are inside the cabinet. I sit approx.6ft fro...
kougei
X Series
1 year ago
762
4
Not sure how to simulate holding number buttons down
On LG WebOS TVs application shortcuts can be created to easily switch between applications by holding down the number butto...
Krusheen
X Series
1 year ago
413
2
Nvidia Shield issues
Many times a week I want to use my shield and the remote won't controll it properly. Sometimes, hitting home a few times wa...
BiGnOsE
X Series
1 year ago
2659
5
Can't seem to control Denon AVR-S760H
The X1 seems to have found the codes ok, and I downloaded them but the power doesn't work. I tried other functions and noth...
bbeckstead
X Series
1 year ago
466
5
Software can't find hub
I got all of my devices in a few days agoand had to spend time to find a good spot for the hub so all of my devices were co...
swandruski
X Series
1 year ago
409
1
Software is a mess
So far I am finding the software for programming the remote to be a mess. Half the time it can't find the hub.
Bcard3170
X Series
1 year ago
583
3
Xfinity x1 cable box does not always work with remote.
My brand new X1 remote has some trouble controlling the xfinity cable box. It was so inconsistent that I assumed that the r...
Bcard3170
X Series
1 year ago
1663
6
EVPad and Sony XBR4
I'm considering to purchase the X1 and wanted to know if this has been trialed to work on an evpad (an android based tv box...
jrlee53
X Series
1 year ago
688
3
1
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Latest comments
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote