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  • Macros edits are not saved

    When modifying macros, the changes are not saved. When we came back to the macro, it was in the same state as before the ch...
    • TorpidLittle
    • X1
    • 1 year ago
    • 443
    • 3
  • Problems connecting to the hub

    Hello, I have added the updated app to my phone, but it won't let me connect by bluetooth to the hub. How do I update the f...
    • bbenakjr
    • X1
    • 1 year ago
    • 474
    • 1
  • TCL 65R635 4K HDR 65" TV add to U1/X1 please

    I emailed already for the U1 but can you please add TCL 65R635 to the app for this newer model? Thanks in advance!
    • OLBaID
    • X1
    • 1 year ago
    • 568
    • 1
  • Play/Pause on one button vs. two separate buttons.

    The SofaBaton X1 has one button that does play/pause. Some code sets have one code for play and one code for pause. Is it p...
    • TheRealDeria
    • X1
    • 1 year ago
    • 1783
    • 4
  • APP won't start; just displays SofaBaton banner.

    This morning, I'm unable to open the SofaBaton app on Android (Galaxy S22). It worked fine up until this point. Now it just...
    • TheRealDeria
    • X1
    • 1 year ago
    • 559
    • 2
  • Please update the SofaBaton X1 to send a Wake-On-Lan request

    I, and many others, use a PC as a part of our home theater setup. Since the X1 already has Wi-Fi capabilities it should be ...
    • Baulderan
    • X1
    • 1 year ago
    • 1051
    • 4
  • Directv Sat Receiver Problem

    I am using the U1 and have programmed my Roku TV successfully but I am trying to add support for Directv Satellite receiver...
    • Dave1960
    • U1
    • 1 year ago
    • 841
    • 4
  • What am I not understanding?

    After opening the box, fully charging the Hub and remote, joining the WiFi's 2.4 GHz net, I updated the Hub's firmware. How...
    • jimbob833
    • X1
    • 1 year ago
    • 451
    • 1
  • X1 Remote defective needs replacement

    Sofabaton support, I have a Dish Network Hopper3 set top box and the X1 has an error when trying to control it. While in Di...
    • SeanInTheWoods
    • X1
    • 1 year ago
    • 693
    • 3
  • Only ir devices?

    Will the x1 only work on ir devices?
    • joshgalarza01
    • X1
    • 1 year ago
    • 417
    • 3
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Most Popular Articles

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Latest comments

  • Thank you for your kind reminder, we will continue to optimize our remote control and app to bring you a better experience!
  • Thanks for the suggestion. It's a great way to go about it.
  • You are great. If you have any other questions, please feel free to contact us
  • I’m having the same issue as the original poster. Here is the link to the device from which the X1 hub will not learn commands. https://www.amazon.com/gp/aw/d/B0C23YMRQ4
  • I have the same problem with my JMGO N1S Ultra. Unfortunately, I'll have to return the remote.
  • Assuming you mean press the ball again to send the start Activity again this can never happen as this will mean some Devises in the Activity will be out of sync. Also pressing it when in an Activity already has a function, saved Favourites and Macros come up on screen, if nothing happens you don't have any yet. The best way to solve your problem is to allocate a spare button, long press or create a Favourite within the Activity for the Power Button of the projector then when it goes to sleep just press this to wake it up.
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