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Starting/Switching to an Activity without Sending Power Commands
Is there no way to switch to or start an activity without sending power commands? It does not appear that you can. All crea...
TK423
X Series
1 year ago
1014
5
Can you cover the green light on the front of the X1 hub?
Can you cover the light on the front of the X1 hub with a sticker like this? The light is distracting and annoying but is i...
TK423
X Series
1 year ago
585
3
Lutron Caseta support
Has there been any requests for Lutron Caseta support? Specifically their smart lighting hub. Sofabaton would you please wo...
Wesley84
X Series
1 year ago
2221
8
Help!
I just tried to install my X1 I received from Amazon yesterday. It just says that it doesn't find my hub. I have tried a lo...
JimHoward
X Series
1 year ago
546
1
Where to purchase additional IR emitters
Hello I damaged the dual emitter while trying to move it after applying the adhesive. It came apart. I don't see an option ...
Veger70
X Series
1 year ago
858
1
U1 with FireTV and volume buttons not working
Connected a U1 remote today to my Fire TV and the remote does not adjust volume or activate the power option. The numeric k...
dshook44
U Series
1 year ago
1235
5
U1 screen starting to dim
I have an ~2year old U1 and suddenly the screen is unusualy dim. In particular the right side of the display is especially ...
minime
U Series
1 year ago
587
1
Activity problem power state
I have a anthem AVM60 the X1 added the device and it works well in several of my activities but when using with either my O...
Veger70
X Series
1 year ago
888
3
X1 remote freezing
noticing that after a few hours, x1 remote no longer is able to control devices. tried syncing but it fails @ 0%. it often ...
Dave3rd
X Series
1 year ago
1264
10
Renaming Bluetooth Keys
Hello I recently received the X1 and have been setting it up with my Zidoo Z9X using bluetooth because its faster response ...
Skynet
X Series
1 year ago
1146
2
1
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115
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Latest comments
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote