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Need to restart hub to make activities start
Hi, since the last update, each time I start an activity (with bluetooth + IR devices), nothing happens (except a progress ...
Albator
X Series
1 year ago
520
1
Can’t customize controls
I was able to activate the U1 for my TV and Comcast remote, but it would not allow me to customize controls. I held t...
DanJ99
U Series
1 year ago
722
3
cant get remote to work with windows media center
Hi, Has anyone managed to get this to work with windows media center? for some reason som commands work sometimes and...
phild83
X Series
1 year ago
1427
5
App FAILS to CONNECT to U1
Hello from the USA. I purchased a U1 from Amazon. My phone is a Galaxy S10, 3 years old. After installing the app, I bypass...
RajaB
U Series
1 year ago
730
1
X1: Nvidia shield constantly and seemingly randomly unpairing.
The x1 shield works for a while and then it odesn't until you unplug and re-plug in the hub. very annoying. I see others ar...
sbsnwp
X Series
1 year ago
530
4
X1: One device will not learn commands
I have configured my PVR Arris: AX013ANM. I need to learn commands to skip forward and back. I have an IR remote that works...
sbsnwp
X Series
1 year ago
418
2
X1: One device will not work properly with the remote
I have configured my PVR Arris: AX013ANM. I can control the device effectively with the mobile app. However it does not wor...
sbsnwp
X Series
1 year ago
585
2
VIP5662W missing command
Can you please add the "Last" command for the Arris VIP5662W device database? Thanks!
TorpidLittle
X Series
1 year ago
602
5
Xfinity STB
Anyone had any luck setting up the X1 with newer Xfinity STBs? I've tried the Xfinity Icon during the setup (foolishl...
DukeFrisbee
X Series
1 year ago
648
3
TiVo Edge
I would love to here everyone's experience with the X1 and TiVo Edge or other TiVo DVRs. I want to get the X1 but can not f...
bczinski
X Series
1 year ago
450
1
1
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Latest comments
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote