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Stuck like Chuck
I restarted the remote, deleted the app and reinstalled it, I unplugged the hub and plugged it back in, I even shook the re...
Miles
X Series
1 year ago
858
2
Software Update
I am trying to set up my hub for the first time. The firmware update will not begin to load. It is still on 0%,...
PaulK
X Series
1 year ago
375
1
X1 Firmware version for Iphone
What is the latest firmware version? I have the latest version of the IOS which is 3.2.5. I see version 9 on th...
shokat
X Series
1 year ago
518
4
Broken scroll-wheel
I left a 5-star review on Amazon a few weeks ago, but now regret not waiting a while longer as a serious problem has recent...
Uwe15
X Series
1 year ago
1476
2
Clone U1 remote
I have a new U1 that I bought to replace one that I have dropped several times. It still works,but now the case does ...
Jlvowell
U Series
1 year ago
726
1
Option to change order of "Keys favorites"
ATM only option to change the order is to delete and recreate every entry. Please add the possibility to change the order b...
Lanc0r
X Series
1 year ago
1329
12
X1 - LG CX channel up
I can't get channel up to work on the remote with the LG CX. I've tried repairing the button but nothing happens. &nb...
Method007
X Series
1 year ago
520
3
What am I missing here?
I thought that the U1 had the ability to reassign individual keys from one device to another. That is, I could change the "...
Nick49
U Series
1 year ago
518
1
Can’t get Alexa to work with X1
I have set up the Alexa skill and the X1 account using the same account information, the email address is the same. And, I ...
Kardiel
X Series
1 year ago
2737
4
NVidia Shield Pro Remote issue AFTER V11 Hub Update
Hi, Updated to HUB V11. X1 Remote STILL looses connection to the NVidia Shield daily.... Reading the update notes it does n...
Gromet
X Series
1 year ago
1440
11
1
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110
111
112
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184
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Nvidia Shield Connection
2.
Slow repat IR commands
3.
Gaining access to commands that aren’t in the database
4.
Feature request for haptic feedback on screen buttons
5.
Using X1S to access functions not found on Samsung remote
6.
X2 and VM360
Latest comments
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote