×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Button "3" not working acts like "6"
Hi! I received a U1 remote today and after setting some devices (STB, TV, audio amp...) found that button "3" feels weird w...
alfurx
U Series
1 year ago
419
1
X1 IR control
I have a media rack that is controled by URC with 8 IR emitters to media devices on the rack. Does the X1 have a box ...
Cooper
X Series
1 year ago
1064
2
where can I find the X1 Hub IP Address?
Does anyone know where the IP address of the hub is listed in the app?
ciphfer
X Series
1 year ago
2900
4
Difference between 2 X1's on Amazon?
Hello everyone, I'm looking at getting a Sofabaton X1 to replace a failing Logitech Harmony... I'm on Amazon a...
Bilbo6209
X Series
1 year ago
1338
3
Phillips Hue Scene Support
I am able to add my Hue hub to my remote. I can see the lights, but I do not see the scenes that are set up. Is there a way...
ciphfer
X Series
1 year ago
1531
2
Having issues with Onkyo TX-NR747
As the title says, I'm having issues getting it set up. I did the search, it looksl ike it pulls it down fine.....
brianosburn
X Series
1 year ago
623
1
Is there a way for a macro to change devices
I can setup the remote to switch modes from Roku to Broadcast TV just fine, but then my main selection buttons are stuck on...
swhow
U Series
1 year ago
624
3
How to use 1 button to turn on or off 2 devices at same time.
I have a Sofabaton U-1 remote. I would like to be able to use 1 button to turn on or off 2 devices at the same time (which ...
OldGuy80
U Series
1 year ago
638
1
BOSE PS48 remote configuration needed
Hi All, Has anyone been successful at connecting U1 to a Bose PS48? I haven't! Tried different options and nothing is worki...
Prax
U Series
1 year ago
476
1
No reply
Is there a problem with the support system? I used the app to ask if 3 devices had codes for the U1, each time, the pop-up ...
Homer
U Series
1 year ago
569
0
1
...
106
107
108
...
184
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Nvidia Shield Connection
2.
Slow repat IR commands
3.
Gaining access to commands that aren’t in the database
4.
Feature request for haptic feedback on screen buttons
5.
Using X1S to access functions not found on Samsung remote
6.
X2 and VM360
Latest comments
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote