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Setup error on hi
Having an issue on setup getting configuring node association seeing unauthorized and config failed. Annoying as all...
mom2345
X Series
1 year ago
650
3
Android connection issues.
Just got my X1. It will not provision past the "Configuring Node Association". It fails here every time no matter which and...
GoldenGraham
X Series
1 year ago
597
2
Samsung QN75 + U1 Remote
I try to add it to remote from the app, it adds fine, sets it up as generic QNxxx. No buttons work. In learn mode, it acts ...
thejaffe
U Series
1 year ago
963
3
Macros for channel functions.
Yes, i have a Harmony remote also but it's so old now that Logitech isn't suppoeting it anymore. Now I'm using the U1 and I...
mminvan
U Series
1 year ago
1527
1
Macros mapping and it issues
Blaster ir - week output from the two included ir cables. Power is insufficient to the blasters and can not be seen by a li...
Dpmisland
X Series
1 year ago
432
1
Low Power issue - Sony TV
I have an issue with a Sony Android TV (Bravia kdl-55w800c) whereas everything works fine on new batteries but starts to fa...
Kadybee
X Series
1 year ago
351
1
Pairing mode not possible
I would like to pair the remote with the hub. Therefor I have to press the two buttons on top of the remote for at least 6 ...
Stefan
X Series
1 year ago
727
5
Back Ups [Feature Request]
Would be great to see a feature to allow the app to back up current remote device/activity setup to allow new/replacement r...
starmanrf2908
X Series
1 year ago
578
2
Macro Import Copy / Paste [Feature Request]
Hi, could I suggest a feature request to import/copy Macros from one activity to another. I think most users would have man...
starmanrf2908
X Series
1 year ago
994
4
Activity not staying on
When I choose an activity things work. Once the device goes to sleep, and I press a button, its not on that activity any mo...
Gunther_01
X Series
1 year ago
368
2
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Nvidia Shield Connection
2.
Slow repat IR commands
3.
Gaining access to commands that aren’t in the database
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Feature request for haptic feedback on screen buttons
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Using X1S to access functions not found on Samsung remote
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X2 and VM360
Latest comments
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
Dear Customer, Thank you for your interest in our products. Without a remote control, you cannot access the database. 1. Your device is listed in our infrared code library, which also includes commands such as HDMI2. 2. The X Series can create Activities, while Alexa can only turn Activities on and off. Regarding the URLs you mentioned, this can be achieved through IP control. For IP control, kindly note the following: lP device option requires a lot of knowledge to use and supports only HTTP and IP addresses. But it doesn't support HTTPS or hostname or DNS (Domains) name and this means that although it can be used with lFTTT but it's actually not possible without HTTPs and hostname in the GET option. And the following feedback FYI: If l try to user a POST HTTP method with a JSON body payload. l add the payload like {"on*: true}. When l Edit the button properties, the JSON content is escaped, and shows like "{\"on\*: true }" and when l try to edit it like an error message that this is not a valid JSON value. In addition, here is a video that walks you through setting up the X1S step by step; you may find it helpful. https://youtu.be/CBX1QWeILtU?si=jdlS0MP-K19VDnmV Timestamps: 00:00 - Intro 01:15 - What's in the box 01:47 - Installing the Hub 03:28 - App Setup 05:37 - Adding Devices 07:42 - Setting Up AppleTV 08:39 - Adjusting Power Settings 12:55 - Source Configuration 17:31 - Creating Activities 20:40 - Adding Activities 26:20 - Sharing Remote Codes 27:40 - Updating Firmware 28:36 - Learning Remotes 35:50 - Repairing Commands 31:42 - Create Custom Buttons 32:50 - Create Favorite Keys 35:00 - Using the Remote